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Community Support Team Lead

Straight Walk Family Services
Rocky, NC Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 6/14/2025

Overview
We are seeking a dedicated and compassionate Community Support Team Leader to join our team. Community Support Team (CST) provides direct support to adults with a Diagnostic and

Statistical Manual of Mental Disorders Fifth Edition (DSM-5) diagnosis of mental illness,

substance use, or co-morbid disorder and who have complex and extensive treatment needs. This

service consists of community-based mental health and substance use services, and structured

rehabilitative interventions intended to increase and restore a beneficiary’s ability to live

successfully in the community. The team approach involves structured, face-to-face therapeutic

interventions that assist in reestablishing the beneficiary’s community roles related to the

following life domains: emotional, behavioral, social, safety, housing, medical and health,

educational, vocational, and legal.

This is an intensive community-based rehabilitation team service that provides direct treatment

and restorative interventions as well as case management. CST is designed to provide:

a. symptom stability by reducing presenting psychiatric or substance use disorder symptoms;

b. restorative interventions for development of interpersonal, community, coping and

independent living skills;

c. psychoeducation;

d. first responder intervention to deescalate a crisis; and

e. service coordination and ensure linkage to community services and resources.

This team service consists of a variety of interventions available 24-hours-a-day, 7-days-a-week,

365-days-a-year, and delivered by the CST staff, who maintain contact and intervene as one

organizational unit. CST services are provided through a team approach, however discrete

interventions may be delivered by any one or more team members if clinically indicated. Not all

team members are required to provide direct intervention to each beneficiary on the caseload. The

Team Lead shall provide direct clinical interventions with each beneficiary.

Responsibilities

  • Provides psychoeducation as indicated in the PCP.
  • Assists with crisis interventions.
  • Assists the Team Lead with behavioral and substance use disorder treatment

interventions.

  • Assists with the development of relapse prevention and disease management strategies.
  • Participates in the initial development, implementation, and ongoing revision of the

PCP.

  • Communicates the beneficiary’s progress and the effectiveness of the strategies and

interventions to the Team Lead as outlined in the PCP.

  • Provides intensive case management.
  • Linkage and referral to formal and informal supports.
  • Monitoring and follow up.
  • Completes functional needs assessment(s) to determine the scope and anticipated

outcomes to the services.

Assist with beneficiary housing search including engaging landlords to rent to

beneficiaries and writing reasonable accommodation letters.

  • Assist with connecting beneficiaries to financial and in-kind resources to set up and

maintain their household.

  • Prevent and mitigate housing crises including being a point of contact for landlord

concerns.

  • Assist with rehousing beneficiaries if they are no longer able to stay in their unit due to eviction or risk of eviction.
  • Assist in developing daily living skills to stabilize and maintain housing.

Experience

  • Previous experience in Social work or mental health working within group homes is highly desirable.
  • Certification in CPR is preferred but not mandatory; willingness to obtain certification is required.
  • Strong leadership skills with the ability to motivate and manage a diverse team effectively.
  • Excellent communication skills, both verbal and written, to interact effectively with residents, families, and staff.

Join us in making a difference in the lives of those we serve by applying for the Community Team Leader position today!

Job Type: Full-time

Pay: $23.91 - $31.29 per hour

Schedule:

  • 8 hour shift
  • Morning shift

Education:

  • Master's (Preferred)

License/Certification:

  • Driver's License (Required)

Shift availability:

  • Day Shift (Preferred)

Ability to Commute:

  • Rocky Mount, NC 27804 (Required)

Ability to Relocate:

  • Rocky Mount, NC 27804: Relocate before starting work (Preferred)

Work Location: In person

Salary : $24 - $31

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