Client Partner

Straive is a global leader in enterprise-grade data analytics and AI solutions, committed to empowering businesses across various industries with cutting-edge technology and expert insights. Backed by EQT, a top private equity firm, we are uniquely positioned to drive innovation through significant investments and an entrepreneurial spirit.

Our core focus is on delivering advanced Data Analytics & AI Solutions. By combining sophisticated technology with subject matter expertise, we deliver material impact on our clients' topline and streamline their operations. We specialize in providing tailored solutions across financial services, CPG, legal, pharma, life sciences, retail and logistics, helping them build robust data analytics and AI capabilities.

With a client base spanning 30 countries, Straive's strategically located teams operate from eight countries and is headquartered in Singapore. This global presence enables us to offer localized expertise with a worldwide perspective.

Join Straive to be part of a dynamic team at the forefront of data analytics and AI innovation. Here, you'll have the opportunity to contribute to transformative projects, supported by significant investments and an entrepreneurial drive fueled by our partnership with EQT.

Job role: Client Partner - Pharma & LS

Location: NJ (Hybrid, Travel involved)

Type: FTE

Job Description:

We are seeking an experienced and dynamic Client Partner/Account Manager with deep expertise in the pharma/Medical devices domain. The ideal candidate will have a proven track record of managing large teams, driving client engagement, and owning end-to-end P&L responsibilities for a $5–6 million portfolio. This is an exciting opportunity for a strategic thinker and growth leader to manage key client relationships and deliver value through innovative solutions and services.

Key Responsibilities:

Client Relationship Management:

• Act as the primary point of contact for key clients in the pharma domain, ensuring consistent engagement and satisfaction.
• Build and maintain strong, long-term client relationships by understanding their needs, challenges, and goals.
• Drive account growth through cross-selling and upselling opportunities.

Team Leadership:

• Lead and manage a team of 50 members, ensuring alignment with client and organizational goals.
• Foster a collaborative and high-performing team environment.
• Provide mentorship, coaching, and development opportunities for team members.

P&L Management:

• Oversee a portfolio with an annual P&L responsibility of $5–6 million.
• Ensure profitability by managing budgets, forecasting revenue, and optimizing operational efficiencies.
• Drive strategic initiatives to achieve revenue targets and cost efficiencies.

Strategic Planning & Execution:

• Develop and execute strategic account plans that align with client objectives and organizational goals.
• Ensure delivery excellence and the timely completion of projects while maintaining high-quality standards.
• Stay updated on industry trends, competitive landscape, and emerging technologies within the pharma domain to offer innovative solutions.

Domain Expertise:

• Demonstrate in-depth knowledge of the pharmaceutical industry, including regulatory requirements, market trends, and client challenges.
• Serve as a trusted advisor to clients, offering strategic insights and industry best practices tailored to the pharma domain.

Solutioning & Analytics:

• Collaborate with internal teams to design and deliver innovative solutions, leveraging analytics and technology to address client needs.
• Drive adoption of data-driven decision-making through advanced analytics, dashboards, and predictive models.
• Propose scalable and cost-effective solutions aligned with clients' business objectives.

Client-Focused innovation:

• Understand client pain points and identify opportunities for analytics-driven transformation and operational efficiency.
• Partner with delivery teams to ensure that proposed solutions align with client goals and demonstrate measurable business impact.

Qualifications:

• Bachelor’s degree in Business Administration, Life Sciences, or a related field (MBA preferred).
• 10 years of experience in account management, client partnerships, or business development in the pharma domain.
• Proven experience managing large teams and driving team performance.
• Demonstrated success in managing a P&L of $5–6 million with consistent revenue growth and profitability.
• Strong understanding of the pharma industry's challenges, regulatory requirements, and trends.
• Strong understanding of analytics and data visualization, using tools such as Power BI, Tableau, python, SQL or similar platforms, and their application in solving pharma industry challenges.
• Proven track record in solutioning, including designing and implementing data-driven strategies and leveraging analytics for decision-making.
• Ability to work collaboratively across cross-functional teams to deliver domain-specific solutions that drive client success.
• Exceptional communication, negotiation, and interpersonal skills.
• Strategic thinker with a customer-centric approach and problem-solving mindset.

This job description is not intended to cover or contain a comprehensive listing of all responsibilities, duties, or activities that are required. Responsibilities, duties, and/or activities may change, or new ones may be added at any time with or without notice.

If you are a motivated professional with a passion for delivering impactful solutions, we’d love to hear from you. Apply today to be part of a dynamic and forward-thinking team at Straive.

“Straive is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.”