Banquet Houseperson - Hope Hotel

Join the Hope Hotel & Richard C. Holbrooke Conference Center, a Strand Hospitality managed hotel! We offer many competitive benefits for our valued employees.

Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. They also have short- and long-term disability plans and paid time off.

Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. Associates also receive a life insurance policy, as well as discounts in hotels located worldwide, theme parks, Broadway shows, and much more!

Job Summary

The Banquet Houseperson supports the banquet department with set up, reset and support before, during and following a banquet.

Duties and Responsibilities

Including, but not limited to:

• Maintain the cleanliness and organization of any banquet rooms, hallways, storage and service areas
• Perform routine inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations
• Set up the banquet room per the specification of a banquet events order and then reset the room to its original state after the event has concluded
• During the event, duties include assisting servers, transporting tables and equipment, reporting maintenance issues to management and providing requested information to banquet patrons
• Help assemble temporary dance floors, podiums and other structures
• Relay data to outside departments
• Assist audio-visual personnel in setting up equipment like speakers and monitors
• Other duties as assigned    

Requirements

• High School diploma or GED preferred
• Six months of prior experience in the food service or hospitality industry preferred
• Basic math and language skills, including the ability to follow instructions and communicate effectively (both verbally and in writing)
• Multitasking, reasoning, problem-solving and paying to details
• Ability to maintain poise in fast-paced, high-stress situations
• Strong customer service skills

Strand Core Values

All associates are expected to embody the values listed below with everyone they encounter and to support the company mission to Develop Prosperous, Lasting Relationships.

RESPECTFUL

      ADAPTIVE

          SERVICE

        ACCOUNTABLE

 UNIFIED

         DEDICATED

Core Competencies

• Quality of Work
• Efficiency/Production
• Friendliness/Helpfulness
• Accuracy of Setups
• Dependability

Work Environment

This is a physically demanding position.

• Frequent standing and walking
• Frequent forward bending and trunk rotation while standing
• Frequent squatting, reaching both above and below shoulders
• Must be able to lift, carry, push and pull up to 50 lbs. frequently
• Must be able to push and pull up to 100 lbs. on wheels
• Vision – close, peripheral, depth, distance, focus adjustment required frequently
• Frequent use of hands with a forceful grip

It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

This is not an employment contract.