What are the responsibilities and job description for the Morning Bistro Attendant- Courtyard position at Strand Development Co LLC?
Join the Courtyard by Marriott Pensacola West, a Strand Hospitality managed hotel!
We offer many competitive benefits for our valued employees!
Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. Associates also receive a life insurance policy, as well as discounts in hotels located worldwide, theme parks, Broadway shows, and much more!
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Summary
The Bistro at Courtyard is a chic, fast-casual concept restaurant offering an eclectic menu including a variety of refreshing to-go options as well as full sit-down fare including cocktails, wine, beer, and Starbucks coffee. Our Bistro Team Members master a wide variety of food & beverage functions, from serving coffee and other beverages (including alcohol), to preparing ingredients for cooking, including portioning, chopping, and storing food. The attendant is a friendly person who welcomes and acknowledges all guests according to company standards. They also anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. In addition, he or she maintains a professional appearance, is always in uniform, and speaks with others using clear and professional language.
Duties and Responsibilities
The Morning Bistro Attendant's responsibilities include, but are not limited to:
· Processes all orders and collect payment from customers
· Provide assistance in food & beverage areas including busing, cleaning, resetting tables, and delivering food to guests.
· Perform general cleaning and maintenance of food and beverage prep areas, count the bank at end of shifts, and follow property control audit standards and cash handling procedures.
· Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to the manager, and complete safety training and certifications.
· Maintains confidentiality of proprietary information and protects company assets.
· Develop and maintain positive working relationships with others, and support team to reach common goals.
· Ensure adherence to quality expectations and standards.
· Various other duties assigned by the supervisor
Requirements
· Food preparation and food sanitation experience required
· Strong customer service skills required
Strand Core Values
All associates are expected to embody the values listed below with everyone they encounter and to support the company mission to Develop Prosperous, Lasting Relationships.
RESPECTFUL
ADAPTIVE
SERVICE
ACCOUNTABLE
UNIFIED
DEDICATED
Morning Bistro Attendant Core Competencies
- Guest Satisfaction
- Cleanliness Quality
- Friendliness/Helpfulness
- Food Handling Compliance
- Efficiency/Production
Work Environment
- Frequent standing and walking
- Frequent forward bending and trunk rotation while standing and walking
- Frequent reaching both above and below shoulders
- Vision – close, peripheral, depth, distance, focus adjustment required frequently
- Frequent use of hands/fingers fine motor skills
- Frequent lifting, carrying, pushing and pulling up to 25 lbs.
- Occasional lifting, carrying, pushing and pulling up to 50 lbs.
- Occasional squatting, stair climbing and kneeling
It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
