What are the responsibilities and job description for the Asst Exec Hskpr - Fairfield Inn position at Strand Hospitality Services?
Join the Fairfield Inn & Suites Coastal Carolina Conway, a Strand Hospitality managed hotel!
We offer many competitive benefits for our valued employees!
Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. They also have paid time off.
Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. Associates also receive a life insurance policy, as well as discounts in hotels located worldwide, theme parks, Broadway shows, and much more!
Job Summary
The Assistant Executive Housekeeper assists the senior housekeeping supervisor with maintaining cleanliness and an attractive appearance in guest accommodations and public spaces in accordance with hotel standards. Responsible for supervision of housekeepers on floors.
Inspects all rooms on floors, corrects deficiencies, and advises supervisor on deficiencies. Makes sure that all housekeepers have the proper and necessary equipment and supplies.
Duties and Responsibilities
The Assistant Executive Housekeeper's responsibilities include, but are not limited to:
- Assisting Executive Housekeeper in supervising the activities of maids and housemen.
- Referring guest complaints to Executive Housekeeper.
- Assisting in the training and scheduling of housekeeping personnel.
- Making daily checks of rooms and facilities to ensure that cleanliness standards have been met.
- Collecting housekeepers’ vacancy reports.
- Keeping in touch with the Housekeeping Office for check-outs.
- Reporting needed repairs such as lights out or leaky faucets, etc.
- Reporting to Executive Housekeeper any personal items left behind by guests.
- Approving rooms for occupancy.
- Checking all housekeepers’ reports.
- Making sure there is no waste of products and materials. Responsible for linen, blankets, and room standards.
- Making sure that all maids handle supplies with care. Responsible for a variety of cleaning equipment.
- Completing duties and confirming them on shift checklist as assigned.
- Various other duties as assigned by Supervisor.
Requirements
- Must have experience as an inspector or supervisor of housekeeping department
- Ability to work any day of the week and work overtime as needed. Weekends required.
- Must be able to perform all functions of the Housekeeping department if needed
- Ability to effectively communicate with team and share feedback in a positive way
- Ability to respect the privacy of guests
- Ability to read, write, speak, understand, and communicate in basic English preferred. Other languages in addition to English is a plus
- Sufficient education and literacy needed to identify and read product labels, communicate with guests about job-related needs and communicate with all employees in hotel
- This is a physically challenging position. See below for complete information on physical requirements.
Strand Core Values
All associates are expected to embody the values listed below with everyone they encounter and to support the company mission to Develop Prosperous, Lasting Relationships.
RESPECTFUL
ADAPTIVE
SERVICE
ACCOUNTABLE
UNIFIED
DEDICATED
Assistant Executive Housekeeper Core Competencies
- Leadership
- Quality of Work
- Efficiency/Production
- Strong Communicator/Listener
- Job Knowledge
Work Environment
- Frequent standing, walking, bending forward and trunk rotation while standing or sitting
- Frequent stair climbing, squatting, kneeling and reaching both above and below shoulder
- Vision – must have the ability to adjust focus as well frequent use of close, peripheral and depth/distance vision
- Hands/Fingers – frequent use of fine motor skills
- Frequent lifting and carrying up to 25 lbs.
- Frequent pushing and pulling carts of 50 lbs. or more
- Frequent forceful grip
- Occasional crawling
- Hotels with external room entrances will need the ability to travel outdoors between rooms and withstand extreme temperatures
It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion or veteran status
This is not an employment contract.