What are the responsibilities and job description for the Houseperson - Home2 Suites position at Strand Hospitality Services?
Join the Home2 Suites by Hilton Charlotte - Belmont, a Strand Hospitality managed hotel!
We offer many competitive benefits for our valued employees!
Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. They also have paid time off.
Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. Associates also receive a life insurance policy, as well as discounts in hotels located worldwide, theme parks, Broadway shows, and much more!
Job Summary
The Houseperson provides a clean and pleasant environment for the guest, by maintaining the cleanliness and the appearance of guest accommodations and public space. This position may spend a large amount of time assisting other departments in a wide variety of duties based on the needs of the hotel.
Duties and Responsibilities
The Houseperson's responsibilities include, but are not limited to:
- Greet and welcome the guest. Offer assistance to the guest and respond to the guest’s needs promptly and courteously.
- Clean corridors, guest areas, lobby, service areas and linen closets
- Empty housekeepers' trash and linen bags
- Carry trash to dumpster
- Deliver rollaway beds and cribs to guestrooms
- Turn mattresses as directed by management
- Stock supplies needed for linen closets
- Vacuum public areas and corridors
- Mop vending machine areas and keep machines clean
- Check and clean all public restrooms several times daily
- Check an clean all elevators several times daily
- Assist with luggage handling
- Strip beds and/or clean rooms when needed
- Check lights and change bulbs
- Maintain outside grounds daily
- Assist in the unloading and storing of deliveries
- Complete duties and confirm on shift checklist as assigned
- Various other duties assigned by Supervisor
Strand Core Values
All associates are expected to embody the values listed below with everyone they encounter and to support the company mission to Develop Prosperous, Lasting Relationships.
RESPECTFUL
ADAPTIVE
SERVICE
ACCOUNTABLE
UNIFIED
DEDICATED
Houseperson Core Competencies
- Quality of Cleanliness
- Efficiency/Production
- Friendliness/Helpfulness
- Guest Satisfaction
- Initiative
Work Environment
- Frequent standing, walking and bending forward and trunk rotation while standing
- Frequent stair climbing, kneeling and reaching both above and below shoulders
- Vision – must have the ability to adjust focus as well as use of peripheral and depth/distance vision
- Hands/Fingers – frequent use of fine motor skills
- Ability to communicate effectively with guests and coworkers in a positive and professional manner
- Frequent lifting and carrying up to 50 lbs.
- Frequent pushing and pulling up to 100 lbs.
- Frequent squatting, ladder climbing and crawling
It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
This is not an employment contract.
