Quality Assurance Manager

Position Description
Quality within an organization is analogous to the character of an individual.  Our QMS and procedures at Strand Products provide a shared framework in which we operate as a business and as a team.  

Your role is to ensure the effective implementation of our QMS and to proactively improve our quality systems so that we are successful in achieving our shared goals.  Together, we drive continuous improvement so that Strand Products is the most innovative and highest quality partner.  Together, we help our customers advance social and scientific progress to make this world a better place.  This is our mission.  

Position Responsibilities

Management & Leadership:
•    Builds a strong team through coaching, mentoring, specific training and performance evaluations
•    Establishes and implements company quality procedures, standards, and expectations.  
•    Serves as company representative during customer audits and source inspections.
•    Is responsible for the effectiveness and efficiency of all activities in the quality lab.
•    Recommends and facilitates companywide QMS and QSP training.
•    Ensures employees adhere to company quality policies and procedures, safety rules, and employee code of conduct. Administer disciplinary actions as necessary.
•    Ensures compliance to AS9100/ISO9001 standards, product documentation, specifications, SOPs, and regulatory requirements as required. 

Analytical:
•    Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
•    Performs statistical analysis, process validations, and engineering changes.  
•    Manages internal and supplier non-conformance and root cause analysis, corrective actions and verification of effectiveness, first article inspections, and PPAPs.
•    Manages calibration, preventative maintenance, class 10K cleanroom monitoring, skills matrix, and training records.
•    Coordinates with all departments to establish receiving and final inspection priorities. 

Communication & Continual Improvement:
•    Maintain a customer-centric approach to quality, prioritizing activities that nurture lifelong customer relationships.
•    Provides operations and sales team with accurate and timely progress updates.
•    Supports and implements new, customer-focused processes in accordance with lean principles and practices.  
•    Is responsible for soliciting and communicating potential improvements in processes that may reduce cost, increase quality, and/or improve delivery of products through continuous improvement, or other means.
•    Supports and fosters an environment of continuous improvement by encouraging staff to challenge existing processes and implement solutions that enhance the overall effectiveness of the operation.

Responsibilities – Sales & Marketing
•    Contribute to the development of growth strategies focused both on financial gain and customer satisfaction.
•    Assist in the design and implementation of the marketing strategy (content writing, image & asset creation, LinkedIn communication).
•    Conduct research as time permits.

Job Requirements
Essential Knowledge, Skills and Abilities Required: 

•    Must have excellent analytical and computer skills including Minitab, Solid works CAD Modeling, 3D printing, MRP or ERP systems, Excel, Outlook, Word, Teams, Google Suite, and Slack.
•    Excellent reputation for building relationships across various levels of an organization.
•    Organized, on-time, and detailed project management skills.

Education and Experience
•    Bachelor’s Degree of Mechanical Engineering or related field.
•    5 years of experience in Quality Assurance in a medical device or aerospace manufacturing environment. 
•    Experience in a supervisory, management, or leadership role.
•    Experience implementing an ISO9001 or AS9100 quality system.

Working Conditions/Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

•    The employee is regularly required to walk, bend, stoop, kneel talk, hear, use hands to finger, handle or feel and sit for extended periods.  While performing the duties of this job, the employee will be exposed to loud noise for extended period of time. 
•    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
•    Employee may occasionally assist in lifting and/or moving material weighing up to 100 pounds. 
•    Study your job and possible hazards. If you are uncertain as to the safest way of doing the job, ask before you begin.

Benefits Offered
We offer a comprehensive benefits package including ownership, health insurance, dental, vision, long term disability, life insurance, paid holidays, and up to 3 weeks paid time off per year.