Logistics Import/Export Specialist

Description

STRATACACHE delivers in-store retail experience transformation and exceptional customer journeys through a wide array of marketing technology. Our solutions enable retailers to learn deeply about their customers shopping preferences and behaviors, delivering targeted promotional or task-based messaging on any digital display. With 3.3 million software activations globally, we power the biggest digital networks for the world’s largest brands. Across the STRATACACHE family of complementary Marketing Technology solution companies, we have the technology, expertise, and track record to bring retail innovation that delivers results. Learn more about the STRATACACHE family at www.stratacache.com or on Social Media at LinkedIn,X and Facebook!

STRATACACHE values our employees in addition to the opportunity to join a collaborative team and do interesting work, we offer competitive compensation to our employees. Our comprehensive offerings include major medical, dental, vision, and disability insurance options as well as Employee Benefit Time, matching 401K, corporate discounts, and an Employee Assistance Program. We’ll be happy to tell you more during the interview process!

The Logistics Import/Export Specialist is responsible for managing and coordinating the transportation of goods across international borders. The role ensures compliance with relevant regulations, ensures timely delivery, and collaborates with internal teams and external partners (such as freight forwarders and customs brokers) to ensure smooth operations. This role is crucial in ensuring that international supply chains run efficiently and cost-effectively, with a focus on compliance, cost management, and operational efficiency. 

• Plan, coordinate, and monitor import and export shipments from origin to destination.
• Work closely with freight forwarders, customs brokers, and other logistics partners.
• Schedule pick-ups and deliveries to ensure timely shipments and minimize delays.
• Ensure all necessary documents are correctly prepared and submitted for customs clearance.
• Stay updated on import/export regulations, tariffs, and restrictions.
• Resolve any customs clearance issues that arise during the shipment process.
• Track inventory of goods in transit and coordinate with warehouse teams to ensure proper stock management.
• Communicate with suppliers, clients, and other stakeholders to ensure timely replenishment of stock.
• Prepare and maintain accurate records of shipments, invoices, and any other related documentation.
• Ensure compliance with international trade laws and company policies.
• Maintain records of import and export activities for auditing purposes.
• Monitor shipping costs and work to optimize transportation expenses without compromising delivery times.
• Negotiate with freight carriers and shipping companies for competitive rates and services.
• Address any issues or delays in the import/export process, including damaged goods, incorrect documentation, or shipment delays.
• Investigate and resolve any discrepancies or claims regarding shipments.
• Act as the primary point of contact for logistics-related inquiries from customers, suppliers, and other stakeholders.
• Ensure smooth and timely communication between internal departments (sales, finance, etc.) and external partners (customs authorities, carriers, etc.).
• Ensure compliance with environmental, safety, and import/export regulations related to hazardous materials and other restricted goods.
• Implement best practices in logistics to minimize environmental impact.

Qualifications

• High School diploma or equivalent. Preferably a bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field with 3 years’ experience in international logistics, importing/exporting, or global shipping coordination.
• Knowledge of international trade regulations, customs requirements, and documentation.
• Proficient in logistics and tracking platforms (e.g., DHL, FedEx, UPS,) and productivity tools (Outlook, Excel, project management software).
• Strong organizational, communication, and negotiation skills.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Familiarity with Incoterms, tariffs, and international shipping standards.
• Certification in logistics or supply chain management (e.g., CLTD, CSCP, etc.) preferred.
• Familiarity with order fulfillment processes and MRP systems is a plus
• Full-time, office-based role, with possible travel to meet with logistics partners or visit warehouses.
• May involve working with tight deadlines and handling high-pressure situations during peak seasons.

EMPLOYMENT CONDITIONS:  As a condition of employment, all successful candidates are required to consent and successfully pass mandatory drug and background screening prior to first day of employment.

STRATACACHE and its family of companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable national, federal, state, or local law.

While we are excited and appreciate you interest in our opportunities, please keep in mind that we are not able to contact all applicants that have applied.

No vendor/agency solicitation please.