Knowledge Manager

Responsibilities

Our team has a Knowledge Manager position available in Chesapeake, VA. This position will be responsible for encouraging correct and widespread usage of the project’s knowledge base by creating guidelines for what is captured, how it is captured, how it is stored, and how it is disseminated and/or made available to the team. This position will define the knowledge management strategy for the project, and focus on developing, auditing, and maintaining high-quality content for employees. Primary responsibilities include:

• Define a knowledge management (KM) strategy for the project that incorporates and optimizes the people, processes, and tools supporting shipboard networks
• Develop a roadmap strategy for future KM improvements that build on industry best practices and leverages available tools and processes
• Work with a small team responsible for implementation and continued oversight of the KM strategy
• Work effectively across the organization and with external stakeholders to develop and support new and existing Standard Operating Procedures (SOPs), processes, meetings, and tools to facilitate and enhance information sharing between groups
• Create and review Key Performance Indicators (KPIs) for adoption and usage of KM content, and provide regular reports illustrating the benefits, outcomes, and improvement opportunities for KM
• Must possess current IAT II or higher security certification in accordance with IAWF DoD 8570.01M
• Must have at least 7 years of experience in a KM role
• Ideal candidates will have a bachelor’s or master’s degree in Knowledge Management, Information Systems, Information Technology, or a related discipline
• Be familiar with SharePoint and other Microsoft Office 365 (Copilot) Products.
  
  

This position is not fully remote. There will be an in office requirement most work days.