What are the responsibilities and job description for the IT Technician 2 - RA position at StratasCorp?
Our team in Chesapeake, VA has an immediate need for an IT Technician 2 with demonstrated experience providing general infrastructure support, including responding to and updating trouble calls; performing break-fix troubleshooting and analysis of problems; and performing repair activities in order to return equipment, systems or networks to normal operational status. Primary responsibilities include:
* Conduct troubleshooting and perform break/fix activities on shipboard IT networks using a satellite connection to connect, login, and conduct work
* Coordinate remote support needed with StratasCorp Technician Dispatcher and Remote Administration team, as well as shipboard crew, to ensure work performed is in line with contract priorities
* Gather data as needed and provide to StratasCorp teams to respond to data calls
* Prepare and provide daily work reports
This is not a remote position. Employees are expected to be in the Chesapeake office, daily.
* Must possess current IAT II certification, including an appropriate Computing Environment certification, in accordance with IAWF DoD 8570.01M
* Must have 5 years of progressive IT technical experience in an enterprise-scale environment
* Must possess knowledge or skillset in some or all of the following areas: Windows Server (2008r2/2012/2016), Windows Workstation (7/10), virtualization technologies (VMWare Server/Microsoft Hyper-V), computer network troubleshooting, Microsoft Active Directory (user and group administration), Microsoft Exchange (2007/2010/2016)
StratasCorp is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms StratasCorp policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local law.
