SOCOM Field Service Representative (FSR) CONUS Eglin Air Force Base FL.

SOCOM Field Service Representative

Eglin Air Force Base in Valparaiso, FL.

Must be a U.S Citizen

Security Clearance: Secret

Job Summary

SAS Intl. is seeking a full-time Field Service Representative (FSR) to Provide US Special Operations Command (SOCOM) and US Special Operations Forces (SOF) with onsite technical support. The FSR will be responsible for ensuring SOCOM personnel achieve and sustain high levels of skill, proficiency, and mission success with L3Harris Communications Systems products and systems currently in their inventory, as well as the STC Next Generation family of radios. This onsite technical support will enable SOCOM personnel to achieve high levels of proficiency in using L3Harris Technologies, Inc. products, ensuring seamless integration and functionality across all SOF missions worldwide.

The FSR will be required support on-site Military Exercises at the home base location. These exercises are 1-3 weeks in duration and may require support on the weekends. It is anticipated that FSR technical support will be required throughout the entire exercise therefore, the contractor should anticipate a flexible availability to provide support during exercises while maintaining a 40 hours per week. FSR is allowed to flex hours during these periods in order to remain under the maximum allowable hours.

The FSR will be required to travel to other locations to perform duties, training or other exercise support as outlined below:

• 1 one-week CONUS trip per Quarter (4 trips per year); 2 travel days, 5 days on site support.
• CONUS travel examples to include FT Bliss, TX, Salt Lake City, UT, and Birmingham, AL.
• 2 one-week OCONUS trips per year, per location (i.e. Okinawa and Germany); 2 travel
• days, 5 on-site supports.
• Additionally, one (1) one-week trip to L3Harris Rochester or alternative location per year is required for refresher training: 2 travel days, 4 days on site

The FSR is non-deployable to Imminent Danger Pay (IDP) or other Hazard Pay Zones. While travelling on behalf of this program, contractor shall adhere to the SAS Travel Policy.

The FSR shall provide comprehensive subject matter expert (SME) technical support. The FSR shall serve as in-house SME on L3Harris Communications Systems products and systems. The FSR shall coordinate, support, and conduct technical activities (involving L3Harris products and systems) as required by SOCOM end users. This technical support can include, but is not limited to, the following:

• Operations Training (example radio systems: AN/PRC-152A, AN/PRC-117G, AN/PRC-163, AN/PRC-167, AN/PRC-160, AN/PRC-161, KOR-24A, KIV-700A etc.)
• Assist with development of programs of instructions (POI) and course curriculum.
• Assist with development of tactical systems architectures, including ground, air, maritime, and dismount. Facilitate COP, extension of services, connection to SIE/SIPR, network operations (Net Ops), PLI/BFT/SA, ISR, voice, data, Line-of-Sight, SATCOM, etc.
• Assist with development of C4 standard operating procedures (SOP), and new conops and mission use cases that can be achieved through advanced new capabilities in L3Harris products and systems.

Provide Advanced System Integration Support to SOCOM for all complex integrations during government testing and certification to include:

• System architecture analysis and support
• Bug validation
• Software release testing
• Software installation procedures
• Hub and terminal escalation support
• Technology refresh recommendations
• Satellite link budget analyses
• Maps and transmission plans
• Support for basic Maintenance:
• Software upgrades
• Firmware upgrades
• COMSEC initialization
• HUB replacement
• Equipment troubleshooting / maintenance support
• Direct support to SOCOM tactical operations training activities such as Troop work up phase during Unit Level Training (ULT).
• Participate in monthly conference calls with other FSRs working on this program.
• Submit weekly status reports
• Communicate issues and concerns to L3Harris Sales Account Manager and the L3H FSR Program Manager as required.
• Work as a team player on the L3H USSOCOM Program Team.

Required Skills/Qualifications

• Associates technical degree or related experience with 6 years of experience working with military and tactical radio communications.
• Ability to organize, train, advise and supervise in the installation, utilization and operation of communication systems
• Ability to establish and maintain tactical and operational communications including SATCOM, HF, VHF, UHF and MANET functions
• Ability to supervise and critique the functions of special operations communicators
• Ability to plan, prepare and assist in the communications area of study
• Strong understanding of IP/computer networking
• Ability to work independently
• Must have active United States Department of Defense clearance of SECRET or higher
• US Citizen

Additionally, the following certifications are preferred:

• CompTIA A , Network and/or Security
• Cisco CCENT, CCT, CCNA, and/or CCDA

· Active United States Department of Defense clearance SECRET or higher

· US Citizen

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

SAS Intl. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, protected veteran status, and any other non-merit factor, or any other characteristic protected by law.

SAS Intl. uses E-Verify.

Job Type: Full-time

Pay: $110,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Security clearance:

• Secret (Required)

Ability to Commute:

• Valparaiso, FL 32580 (Required)

Ability to Relocate:

• Valparaiso, FL 32580: Relocate before starting work (Required)

Work Location: In person

Salary : $110,000 - $115,000