What are the responsibilities and job description for the Digital Product Owner position at Strategic Education?
The role of Product Owner (PO) is a position on the Strategic Education Inc. (SEI) Marketing team, and the PO oversees SEI’s prospect facing digital properties. The role is the intersection between business, technology, and user experience. The PO’s role is to own the product roadmap and backlog priorities. The PO works collaboratively with the team and stakeholders to clearly define goals and objectives for initiatives and sprints to ensure work alignment continually delivers business value.The PO works closely with the lead product owner, product team and leadership to execute on the product vision to create an exceptional user experience.Essential Duties & Responsibilities : Planning : Define product vision and product roadmap with lead product owner.Convey established product vision and “why” behind the roadmap, prioritization and approval of work. Share ongoing value realization to stakeholders and team members.Assess value, develop business opportunities, write and prioritize epics, stories (with help of team) and themes on behalf of the users to ensure work delivers maximum value in alignment with product vision.Define appropriate KPIs, OKRs, and metrics to measure success and make recommendations to develop new or improve existing online products and features.Collaborate with strategic stakeholders to identify key deliverables to continuously enhance SEI’s digital experience.Create and manage the product / team backlog through partnership with business stakeholders and agile teams.Lead a cross-functional team of UX, designers, copy, developers and QA without any direct reports.Participate in all agile ceremonies (daily stand-up, workshops, sprint planning, etc.).Drive product discovery with team leads and / or stakeholders to define scope (through story mapping) and slicing out work in smaller chunks (journeys) to determine launch line for rapid learning.Represent the user, business and technology to drive balanced decisions.Execution : Practical understanding of Agile principles and practices.Develop a deep understanding of the customer and product needs.Works closely with lead product owner to represent capabilities and features.Business requirements are represented in the product backlog.Help maintain a prioritized product backlog. Set project execution priority in partnership with Lead PO based on organizational need and roadmap.Periodically re-prioritize the Product Backlog based on customer feedback, market changes and business priority as communicated by the lead PO.Formally accepts the user stories once all acceptance criteria are met and demoed.Actively participates in Product Backlog grooming sessions, retrospectives, defect management and project team’s release planning sessions.Job Skills : Direct hands-on experience with grooming product backlogs and coordinating / prioritizing conflicting requirements.Moderate to high level of understanding of technical issues (e.g. ability to read Google Page Speed Insights report and determine next steps for Engineering partners) with hands-on experience in software development and / or digital web.Ability to consume and analyze data to make sound product decisions.Deep understanding of customer experience.Ability to identify and fill product gaps, generate new ideas that grow market share, and improve the customer experience and drive conversion.Strong execution skills, work with a high degree of autonomy.Strong negotiation skills with aptitude to manage controversial situations as well as influence.Work Experience : Experience in digital product management and working on an Agile team where they have delivered a digital product to consumers.Experience working with a variety of partners that provide input regarding content, data analytics, design, testing, and engineering solutions.Education : Bachelor’s degree from accredited college and / or equivalent IT experience. (MBA preferred)Other : Must be able to travel 10% of time.Must be able to lift 15 lbs.Typical office setting.Mobility within the office including movement from floor to floor.Travel via plane, car, and metro may be required to perform this job.Must be able to work more than 40 hours per week when business needs warrant.Access information using a computer.Effectively communicate, both up and down the management chain.Effectively cope with stressful situations.Strong mental acuity.Regular, dependable attendance and punctuality are essential functions of this job.#J-18808-Ljbffr
