What are the responsibilities and job description for the Technical Operations Specialist position at Strategic Education?
The Technical Operations Specialist manages and optimizes the daily activities of maintaining and improving the handling of Information Security Governance Controls within the engineering teams in the Education Technology Services (ETS) division of SEI, focusing on Sophia and Workforce Edge.
As a Technical Operations Specialist, you will be responsible for maintaining compliance, process change documentation, managing vendor service renewals, and support for internal audits.
Essential Duties and Responsibilities :
- Assist with compliance audits and risk assessments
- Monitor and report on key performance indicators (KPIs) related to compliance and operations
- Collaborate with cross-functional teams to ensure adherence to policies and procedures
- Participate in the development and implementation of best practices, policies, and standards.
- Participate as a team member in the Information Security Governance Committees for Workforce Edge and Sophia.
- Assist with the management of third-party systems.
- Support the onboarding and off boarding process for engineering team members.
- Contribute to the continuous improvement of technical processes and documentation.
- Partner with clients to setup integrations, including data sharing and Single Sign On.
- Partner with education providers to enable configurations and integrations into the platform.
Job Skills :
Work Experience :
Education :
Certificates, licenses and registrations :
Other :
LI-JD1
SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.
Careers - Our Benefits, Strategic Education, Inc
SEI is an Equal Opportunity employer committed to a diverse and inclusive community. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge / skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.
66,000.00 - $99,000.00 - Salary
If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.
Salary : $66,000 - $99,000
