What are the responsibilities and job description for the Server position at Strategic Focus?
Server/Busser
SUMMARY:
The purpose of this position is to interact with guests and ensure they have a great experience while dining at TBD. Servers are responsible for positive interactions while serving guests in a friendly and efficient manner. Servers are expected to be attentive to guest’s needs and making them feel welcome, comfortable, and relaxed at all times.
Duties & Responsibilities:
- Clean/Prepare tables, fill napkin dispensers, refill condiments, wrap silverware
- Knowledge of current menu and specials
- Directing guests to tables, presenting menus, suggesting dishes, assisting in selections, informing guests of menu item details, communicating orders to the kitchen via POS system
- Maintain proper dining experience, delivering food/drink, fulfilling customer needs, removing dishes, replenishing utensils, refilling glasses
- Prepare final bill, present check to guest, accept payments, return change
- Bus/clean table immediately after guests leave
- Perform cleaning tasks as need or directed by Manager
- Fill in for absent staff as needed/as directed
- Greet ALL guests warmly with an appropriate greeting
- Adhere to grooming and appearance standards consistently as described in Employee Handbook
- Knowledge and application of correct IDing procedure for alcohol consumption/purchase · Be ready and willing to assist other servers as needed
- Wash dishes as assigned by manager and/or during slow periods ONLY
- Keep restrooms clean and stocked with necessary supplies Planting Seeds of Change
Qualifications:
- Be able to communicate clearly
- Basic knowledge of food presentation, preparation, and handling
- Possess basic math skills and have the ability to handle money and operate POS system
- Be able to work in a standing position for long periods of time
- Be able to safely lift and easily maneuver trays of food frequently weighing up to 25 pounds
- Punctuality and reliable attendance
Honesty and integrity Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands
