Part-Time IT Field Technician

Are you someone who values accuracy, stability, and making a meaningful impact through your work? Do you thrive in a structured environment where your attention to detail is celebrated, and your customer service skills shine? If you're looking for a role where you can grow, solve problems with care, and work alongside a supportive team, we want to hear from you!

Strategic IT, LLC, a trusted provider of professional IT services and solutions for small and medium businesses in the Portland Metropolitan Area, is seeking a dedicated and detail-oriented individual to join our team as a Part-Time IT Field Technician. This hybrid role offers the opportunity to deliver reliable technical support to our clients, with the flexibility of combining remote work and on-site visits, all while upholding our commitment to exceptional customer service.

The ideal candidate thrives in a structured environment, values accuracy, and takes pride in solving problems efficiently. They will handle a variety of responsibilities, including troubleshooting desktop computers and printers, performing precise computer repairs, and providing calm, methodical support to clients during technical challenges.

This position is perfect for someone who excels in following established procedures, enjoys working both independently and as part of a collaborative team, and is motivated by making a meaningful impact through their work.

What You'll Do

Provide Reliable Support:Assist clients in resolving IT issues with accuracy and care, ensuring their systems are optimized and reliable.

Collaborate with Team Members:Work closely with management and other team members to identify solutions and improve processes.

Ensure Attention to Detail:Document tasks, track progress, and follow established procedures to deliver consistent, high-quality results.

Grow Your Expertise:Research and implement IT best practices while receiving mentorship to expand your technical and professional skills.

Build Trust:Develop and maintain strong relationships with clients and colleagues through dependable service and a supportive attitude.

What We’re Looking For

Dependable and Detail-Oriented:You take pride in ensuring every task is completed accurately and reliably, contributing to a seamless experience for clients and colleagues.

Customer-Centric:You enjoy supporting others, solving problems, and building trust through clear communication and attentive service.

Organized and Methodical:You excel at managing your time, following established processes, and maintaining detailed records to ensure consistent success.

Collaborative Team Player:You work well with others, value teamwork, and are motivated to contribute to shared goals.

Eager to Learn and Grow:You are committed to expanding your skills and knowledge under the mentorship of supportive leaders while staying updated on IT best practices.

Qualifications

Experience:Demonstrated ability to troubleshoot desktop computers, printers, and perform computer repairs.

Skills:Strong problem-solving abilities, meticulous attention to detail, and exceptional customer service and communication skills.

Knowledge:Familiarity with network systems is a plus; certifications in Information Technology or a related field are preferred.

Attributes:Highly organized, dependable, and thrives in a structured and supportive environment.

Bonus:Spanish-speaking abilities.

Requirements

• Willingness to undergo a background check in accordance with local regulations.
• Valid driver’s license and reliable vehicle for on-site client visits.
• Residency in the Portland Metro Area.

Why Join Strategic IT?

Structured Environment:We offer clear procedures and a supportive team culture, providing a strong foundation for your success.

Opportunity to Grow:With hands-on mentoring and opportunities for professional development, this role is perfect for someone who wants to build a meaningful career in IT.

Impactful Work:Your contributions will directly support businesses and help them thrive, giving you a sense of purpose and accomplishment.

This role is the perfect opportunity for someone who thrives in a structured, dependable environment and is looking to make a real impact through their work. At Strategic IT, we prioritize accuracy, attention to detail, and providing exceptionalcustomer service. You'll have the chance to work with a supportive team, receive mentorship, and grow your technical skills, all while helping small and medium businesses in the Portland area thrive. If you’re ready to contribute to a meaningful mission and take the next step in your IT career, we encourage you to apply today!

Job Type: Part-time

Expected hours: 15 – 20 per week

Compensation Package:

• Hourly pay

Schedule:

• Monday to Friday

Experience:

• Technical Support and Troubleshooting: 3 years (Required)

Ability to Relocate:

• Portland, OR 97233: Relocate before starting work (Required)

Work Location: Hybrid remote in Portland, OR 97233