What are the responsibilities and job description for the Sales Marketing/ Customer Support Team Member position at Strategic Materials Inc?
Job Description
Job Description
Your Impact in This Role
As a Sales Marketing / Customer Support Team Member , your responsibilities will include but are not limited to :
- Must be comfortable with the phone as your primary communication tool
- Making cold calls to potential customers
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team, prioritizing tasks effectively
- Strong knowledge of internet technology and Microsoft office.
- Assist with day-to-day office tasks
- Previous sales experience valuable
- Bilingual (Spanish) preferred
- Handle inbound and outbound calls in a professional manner
- Provide information about products
- Assist customers with product inquiries, orders and issue resolution
- Utilize computerized systems to track, gather information and troubleshoot customer issues
- Maintain a high level of customer service satisfaction through exceptional service
- Analyze customer needs and recommend appropriate products and services
Qualifications and Requirements
REQUIRED SKILLS / ABILITIES : To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED PHYSICAL ABILITIES : The physical abilities listed below are bona fide occupational requirements for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility
Articulation
Working Conditions :
Benefits
