What are the responsibilities and job description for the Site Lead position at Strategic Resources Inc?
Site Lead-Personnel Services Delivery Redesign (PSDR)
Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 36 years' experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking committed and passionate professionals to provide critical resources and information to support Service Members and their Family Members.
Overview: The US Army Installation Management Command (IMCOM) is seeking resources to provide Military Human Resources Support (MHRS) commonly referred to as “Personnel Services Delivery Redesign (PSDR)” to all supported and tenant units at the installations. This support includes services such as Electronic Military Personnel Office (eMILPO) operations, Soldier Readiness, Strength Management, Separations, Retirement Services, Reassignment Processing, Casualty and Mortuary Affairs Operations, In/Out Processing, Military Personnel File Maintenance, Military Orders, Sponsorship Management, and other MHRS services, along with associated Information Technology (IT) support for these tasks. This applies to all active-duty Soldiers and select US Army Reserve (USAR) and US Army National Guard (USARNG), Students, and Trainees on the installation. High quality, timely, and efficient MHRS shall be provided to all eligible Soldiers, trainees, Retirees, and Family members. Also includes Identification (ID) card services for contractors and civilian employees. Actions processed shall be accurate and in accordance with the terms and conditions of the Human Resource (HR) Solutions Multiple Award Task Order Contract (MATOC).
Tasks & Responsibilities:
SL2 at installations with five or more support staff; SL1 at installations with four or less. Responsible for distribution of work amongst staff; approving timesheets; immediately notifying Regional Lead of any customer, performance, personnel, or contractual issues. Capable of providing support for all specific tasks and subtasks as well as other actions required by the installation. Provide site data and staff updates to Regional Lead on a weekly basis or as directed. Develop and conduct training classes on all personnel actions, reassignments, and automated personnel systems (eMILPO, Total Officer Personnel Management Information System (TOPMIS), Enlisted Distribution and Assignment System (EDAS), Interactive Personnel Electronic Records Management System (iPERMS), and Defense Enrollment Eligibility Reporting System (DEERS)/Real-time Automated Personnel Identification System (RAPIDS)). Conduct random, on-site quality inspections and audits. Perform Personnel and Strength Accounting reporting as required. Supply non-divisional and tenant units with all S1/PAC functions and process all requests from start to finish in a timely matter. Advise staff on alternative solutions and related impacts while providing recommendations on personnel matters that affect benefits for the service member and family members involved. Retrieve assignment instructions for Soldiers assigned to units; counsel service members of entitlements that concern Permanent Change of Station (PCS), SGLI, DD 93, and other personnel functions. Ensure proper documentation for all actions are processed per Army regulations, manuals and directives.
Provides general administrative services in support of Soldiers and their family members to include: Soldier Readiness Processing, Soldier promotions and evaluations, Reassignment processing, and briefings. Also responsible for military personnel records maintenance and other miscellaneous Soldier actions using military personnel governing regulations, directives and manuals, and experience with automated personnel systems such as eMILPO, TOPMIS, EDAS, iPERMS, DEERS/RAPIDS, etc. Serves as a Site Security Manager at required installations.
Required Skills, Education, Experience & Abilities:
- High School Diploma
- Proficient computer skills
- National Agency Check with Inquiries (NACI)
- Experience with customer service environment
- Understanding of military environment preferred. Military senior non-commissioned officer a plus
- Experience in the Army Human Resources Command or Army G-9/G-1
- Experience with PSDR related activities preferred
