What are the responsibilities and job description for the Experienced Security Officer / High-End Concierge (MUST BE FLUENT IN Spanish or Mandarin ) position at Strategic Services Group?
We are seeking multiple experienced, Bilingual Full Time Security Officer's / High End Concierge's to become an integral part of our team for one of our high-profile client's. You MUST have priorsecurity experience in either a corporate or medical facility to be considered for this opportunity. ** In addition, you MUST have relevant de-escalation experience.
*** Potential Hours: *** FOR IMMEDIATE HIRE (Must be flexible)
Monday through Friday: 7:30A-6:30P
*********MUST BE FLUENT IN ONE OF THE FOLLOWING: Mandarin, Cantonese or Spanish ********
Essential Duties and Responsibilities:
**Must be willing to work indoor & outdoor post, if needed.
- Maintain a professional demeanor, always, while aiding any of the following patrons; guests, employees, and visitors
- Respect the privacy, and information of each guest
- Provide a pro-active approach to customer service
- Demonstrate the ability to diplomatically address and control challenging situations
- Monitor the environment, with the ability to detect suspicious and unsafe activity
- Greet guests, visitors, and staff in a professional manner always
- Answer questions and assist all in a customer focused, supportive manner
- Answer all phones in a professional manner (if needed)
- Permit authorized persons to enter property and monitor entrances and exits
- Know the facility / policies / procedures, and enforce them within the limits of the position
- Perform required patrols of designated areas on foot
- Observe departing personnel to protect against theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
- Follow established emergency action planning and procedures
- Monitor alarms and systems, as required
- Prepare reports on incidents, and suspicious activities, as directed*
- Maintain regular attendance and highest standards of personal appearance
Responsibilities:
- Patrol premises regularly to maintain a safe and secure environment
- Monitor and authorize entrance of vehicles or people in the property
- Remove trespassers or unwanted individuals from the area
- Investigate and report any suspicious behavior or incidents
- Respond to alarms and emergencies promptly and appropriately
- Provide excellent customer service to visitors, employees, and clients
- Complete accurate and detailed reports on a daily basis
Qualifications:
- MUST have a minimum of 10 years Security experience to be considered for this opportunity.
- MUST be able to discuss prior de-escalation experience
- Must have valid driver’s license
- Minimum High School Diploma, GED or the equivalent
- Must have a valid security guard license and all necessary credentials
- Strong interpersonal communication skills
- Friendly and professional demeanor with a strong work ethic and integrity
- Must enjoy interacting with a diverse group of people
- Previous experience in a customer service-oriented security role, helpful
Note: This job description is intended to describe the general nature of the work performed by employees in this job. It is not an exhaustive list of all duties, responsibilities, and qualifications required for this position.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Health insurance
Application Question(s):
- Are you fluent in Mandarin, Cantonese or Spanish? Please specify.
Experience:
- Security: 8 years (Required)
Ability to Commute:
- Flushing, NY 11355 (Required)
Work Location: In person
Salary : $20 - $25