What are the responsibilities and job description for the Medical Intake Specialist position at Strategic Staffing Solutions?
Job Details
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
Strategic Staffing Solutions is currently looking for a Medical Intake Specialist for a contract opportunity with one of our largest clients located in Detroit, MI!
Title: Medical Intake Specialist
Location: Detroit, MI (Remote; Must be Local)
Duration: 12 Months
Role Type:W2 Contract Engagement
Work Hours: Primary M-F, 8-5
Pay Rate: up to $24/HR
*Schedules will include some Saturdays, Sundays, and Holidays; overtime may be necessary
Required Skills and Experience:
- Minimum of 2 years of experience in a healthcare, insurance, or related field
- High school graduate
- Medical terminology knowledge or a medical background is required
- Strong understanding of health insurance processes, including claims management, benefits coordination, and prior authorization procedures
- Customer service experience is required
- Strong phone skills with experience handling inbound and outbound calls
- Experience with healthcare management software and databases
- Excellent verbal and written communication skills
- Ability to explain complex information in a clear and concise manner
- Strong problem-solving skills with the ability to analyze data and identify trends
- Attention to detail and accuracy in all work
- Ability to work collaboratively with cross-functional teams
Highly preferred:
- Two years of college or associate level degree equivalent
- Experience with providing high quality, provider focused servicing to facilities and doctor
- Work collaboratively as a team member with peers and nurses
- Effectively engage over the phone via both inbound and outbound with providers
- Process provider requests as needed
- Acts as providers first trusted source for UM Prior Auth programs
- Assign faxes to designated staff
- Process requests for compliance inquiries
- Access various UM department mailboxes and voicemail as needed
- Ability to function independently
- Critical Thinking
- Bi-Lingual/Spanish
*Beware of scams. S3 never asks for money during its onboarding process
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $24
