What are the responsibilities and job description for the Team Lead position at Strategic Staffing Solutions?
Title : Team Lead
Location : Detroit, MI (Hybrid schedule)
Duration : 6 Months
Role Type : W2 Contract Engagement
Pay Rate : 34-38 / HR
SUMMARY
Responsible for planning, coordinating, and supervising all administrative, operative and employee functions within assigned area(s) to ensure an efficient and cost-effective area in accordance with departmental and corporate standards and objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Supervise, coordinate, direct and monitor staff activities to ensure prompt, courteous and accurate response to customers; ensure an efficient and qualitative operation through effective planning, leading, controlling and organizing.
- Prioritize and assign work to employees and initiate corrective measures to resolve problems including scheduling or adjusting overtime requirements as necessary.
- Select, train, develop, appraise and counsel support staff personnel.
- Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries.
- Monitor and analyze proficiency and quality efforts subordinate personnel.
- Administer and adhere to Corporate and Departmental policies, practices and procedures, including union contract administration.
- Recommend and implement new or improved systems which will enhance or expedite work.
EDUCATION AND / OR EXPERIENCE
