Operations Data Analyst

The Operations Data Analyst performs data analytics, process observations and documents workflow processes to identify potential operational improvements across the UH health system.

Position Expectations:

• Under the direction of the facilitating Operations Engineers or Senior Operations Engineers, assist multiple Process Improvement teams with:
• Documentation and analysis of complex processes
• Assist teams comprised of 5 - 15 , matrixed, cross-functional subject matter experts from multiple
• interdisciplinary areas of the organization
• Assist with estimating, calculating and validating significant measurable return on investment
• Responsible for the operational analysis associated with initiatives. Responsible for completing the analysis of operational benchmarks within Healthcare facilities including cost, labor, supplies, productivity, volume, etc.
• Manages and builds customer relationships.
• Subject Matter Expert (SME) and advocate for Lean Six Sigma principles throughout the organization.
• In partnership with key stakeholders, provides data required to manage and monitor control plans associated with process improvement initiatives.
• Maintains and enhances expertise in project disciplines (e.g., DMAIC, Lean, A3, Kaizen, Six Sigma, TOPS and PDCA) process workflow planning, redesign, proof of concept pilot testing and full implementation.
• Assists in planning and project phases and components and helps coordinate the implementation of initiatives.
• Prepares and delivers data to support both written and oral presentations, in partnership with key project stakeholders, to provide overview of project status, issues, risks, results etc.
• Performs other departmental duties as required.

Work Experience:

• 1 years of office/intern/professional work environment/related experience Required and
• Experience working in healthcare environment Preferred
• Knowledge, Skills, and Abilities
• Must have basic understanding of process redesign, system implementation, return on
• investment, and organizational change initiatives.

Requirements:

• Bachelor's Degree Required and Industrial Engineering background Preferred
• High standards of integrity, strong personal work ethic, creative problem solving skills, and
• flexible work approach
• Required
• Notable client service, communication, presentation and relationship building skills Required
• Ability to function independently and as a team player in a fast-paced environment Required
• Must have strong written and verbal communication skills Required
• Proficiency with Microsoft Office tools (Power Point, Excel, Word and Visio) Required
• Minitab statistical software capability Preferred