What are the responsibilities and job description for the Computer Systems Support Expert USA position at Strategic Systems?
Desktop Technical Support Job
We are seeking a skilled Desktop Support Technician to join our team at Strategic Systems. The ideal candidate will have a strong understanding of computer systems, excellent problem-solving skills, and the ability to work in a fast-paced environment. As a key member of our IT department, you will provide top-notch technical support and maintenance for our desktop computers.
About the Position
As a Desktop Support Technician, you will be responsible for troubleshooting and resolving technical issues related to hardware, software, and network connectivity. You will also perform routine maintenance tasks such as upgrades, installations, and repairs. Additionally, you will provide exceptional customer service and communicate effectively with both technical and non-technical stakeholders.
Duties and Responsibilities
* Troubleshoot and resolve technical issues related to desktop computers, laptops, and mobile devices
* Perform routine maintenance tasks such as upgrades, installations, and repairs
* Provide exceptional customer service and communicate effectively with both technical and non-technical stakeholders
Qualifications
* Bachelor's degree in Computer Science, Information Technology, or related field
* 2 years of experience in desktop support or a related field
* Strong understanding of computer systems, hardware, and software
* Excellent problem-solving skills and attention to detail
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Excellent communication and interpersonal skills
Our Benefits
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
We are seeking a skilled Desktop Support Technician to join our team at Strategic Systems. The ideal candidate will have a strong understanding of computer systems, excellent problem-solving skills, and the ability to work in a fast-paced environment. As a key member of our IT department, you will provide top-notch technical support and maintenance for our desktop computers.
About the Position
As a Desktop Support Technician, you will be responsible for troubleshooting and resolving technical issues related to hardware, software, and network connectivity. You will also perform routine maintenance tasks such as upgrades, installations, and repairs. Additionally, you will provide exceptional customer service and communicate effectively with both technical and non-technical stakeholders.
Duties and Responsibilities
* Troubleshoot and resolve technical issues related to desktop computers, laptops, and mobile devices
* Perform routine maintenance tasks such as upgrades, installations, and repairs
* Provide exceptional customer service and communicate effectively with both technical and non-technical stakeholders
Qualifications
* Bachelor's degree in Computer Science, Information Technology, or related field
* 2 years of experience in desktop support or a related field
* Strong understanding of computer systems, hardware, and software
* Excellent problem-solving skills and attention to detail
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Excellent communication and interpersonal skills
Our Benefits
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
