What are the responsibilities and job description for the Desktop Support Technician II position at Strategic Systems?
Job Description
Job Description
Desktop Support Technician II
Duration : 3 Months CONTRACT-TO-HIRE
Shift timings : 7 : 30am-4 : 30pm
Location : 2800 Centre Ave Reading PA 19605 .
Pay rate : 27 / hr on W2
Client : FIRSTENERGY SERVICE COMPANY
- primary day-to-day responsibilities entail for this person? Creating and resolving Desktop issues For First Energy employees Onsite and Remote.
- Primary duties will include standard desktop / Laptop break / fix items
- Receive user calls and offer remote or on-site support.
- Troubleshoot system, office, hardware, and business applications
- Management and installation of equipment in the meeting room (projector, laptop, and videoconference)
- Monitor calls, incidents and requests using client provided ServiceNow tool What is the TOP 2 required skills that candidates must have? Great Customer Service, Desktop Support (Win10 and Office 365).
- ServiceNow Ticketing system experience a plus.
- What will the work schedule be for this position? (M-F) 7 : 30am-4 : 30pm.
- Overtime? No.
- On-call? No.
- How many overall years of experience should this person have? 12-24 months Enterprise Desktop Support.
- Do they need any specific certifications or education? CompTIA A Great to have.
- If contract to hire what is the conversion rate? Not more than $24 Contract
- How many miles per day will the contractor be driving? No. What is the exact work location or city, state, zip? 2800 Centre Ave Reading PA 19605 .
- How soon will candidate review and interviews start? 12 / 5 / 2024 Monday.
- Do you have upcoming vacations or time out of the office? No
Company Description
A global investment bank and advisory firm specializing in corporate finance, transaction advisory, valuation, financial disputes, claims, and investigations.
Company Description
A global investment bank and advisory firm specializing in corporate finance, transaction advisory, valuation, financial disputes, claims, and investigations.
Salary : $24
