What are the responsibilities and job description for the IT support technician/ Portsmouth Naval Shipyard's (PNS) position at Strategic Technology Institute Inc.?
Job Description
TASK DETAILED DESCRIPTION
Portsmouth Naval Shipyard’s (PNS) Customer Support department is responsible for assisting the entire command with collecting/removing DRMO, and delivering/moving/removing printers/computers
The primary tasks within this project are described in the following bullets.
secret clearance.
About us:
At Strategic Technology Institute, Inc. (STi), we are a dynamic, minority-owned small disadvantaged business (SDB) that thrives on providing cutting-edge, innovative solutions across a broad spectrum of industries. From Maintenance, Repair, & Overhaul (MRO), logistics, and Safety, Reliability, Maintainability, & Quality Assurance (SRM&QA), to IT & cybersecurity, and project management & control, we pride ourselves on making a real difference in the industries we serve.
Our strong foundation is built on a commitment to excellence, with certifications in AS9100D, ISO 14001:2015, andISO 9001:2015, reflecting our dedication to high-quality business and program management. This certification, paired with our unwavering focus on “Safety First, Quality Always,” is not just a philosophy, it’s the heartbeat of our company culture. We foster an environment where innovation and collaboration thrive, and every team member plays a vital role in shaping our success.
Join us at STi, and be part of a forward-thinking organization where your work will truly make an impact!
About us: At Strategic Technology Institute, Inc. (STi), we are a dynamic, minority-owned small disadvantaged business (SDB) that thrives on providing cutting-edge, innovative solutions across a broad spectrum of industries. From Maintenance, Repair, & Overhaul (MRO), logistics, and Safety, Reliability, Maintainability, & Quality Assurance (SRM&QA), to IT & cybersecurity, and project management & control, we pride ourselves on making a real difference in the industries we serve. Our strong foundation is built on a commitment to excellence, with certifications in AS9100D, ISO 14001:2015, andISO 9001:2015, reflecting our dedication to high-quality business and program management. This certification, paired with our unwavering focus on “Safety First, Quality Always,” is not just a philosophy, it’s the heartbeat of our company culture. We foster an environment where innovation and collaboration thrive, and every team member plays a vital role in shaping our success. Join us at STi, and be part of a forward-thinking organization where your work will truly make an impact!
TASK DETAILED DESCRIPTION
Portsmouth Naval Shipyard’s (PNS) Customer Support department is responsible for assisting the entire command with collecting/removing DRMO, and delivering/moving/removing printers/computers
The primary tasks within this project are described in the following bullets.
- Maintain an Excel spreadsheet of DRMOed equipment.
- Accurately document each piece of equipment with the required information.
- Print out and attach documents to the equipment.
- Stack equipment on a pallet, attach metal straps and shrink wrap it.
- Bring pallets down to the loading dock using a hand jack lift.
- Coordinate/schedule a transport truck for the DRMO being shipped out.
- Properly dispose of 8mm tapes, cassette tapes, USB sticks, RAM and hard drives using the PNS degausser.
- Accurately complete the required paperwork for tracking the disposed of media.
- Deliver and install a printer/copier in a newly requested location throughout the PNS.
- Move a printer/copier to a newly requested location throughout the PNS.
- Remove a printer/copier from customer locations throughout the PNS.
- Fix hardware issues with printers/copiers/scanners such as paper jams and replacement of consumable parts such as toner and ink.
- Deliver/move/remove computers at various locations throughout the PNS.
- Remove hard drives from computers and prepare any associated paperwork required for the proper disposal of the computer.
- Assist with inventory tracking by periodically counting the IT equipment in our storage areas and updating the Inventory tracking excel spreadsheet with the results.
secret clearance.
- Ability to follow and adhere to instructions and procedures.
- Full ability to walk, climb up and down stairways, bend, stoop, and lift and carry equipment weighing 50 pounds or less.
- Flexibility in response to unplanned requirement changes and emergencies.
- Excellent verbal and written communication skills.
- Microsoft Outlook and Excel proficiency.
- Detail-oriented.
- Ability to multi-task and change priorities.
- Ability to ask for clarification whenever a work assignment is not totally clear.
- Dependability.
About us:
At Strategic Technology Institute, Inc. (STi), we are a dynamic, minority-owned small disadvantaged business (SDB) that thrives on providing cutting-edge, innovative solutions across a broad spectrum of industries. From Maintenance, Repair, & Overhaul (MRO), logistics, and Safety, Reliability, Maintainability, & Quality Assurance (SRM&QA), to IT & cybersecurity, and project management & control, we pride ourselves on making a real difference in the industries we serve.
Our strong foundation is built on a commitment to excellence, with certifications in AS9100D, ISO 14001:2015, andISO 9001:2015, reflecting our dedication to high-quality business and program management. This certification, paired with our unwavering focus on “Safety First, Quality Always,” is not just a philosophy, it’s the heartbeat of our company culture. We foster an environment where innovation and collaboration thrive, and every team member plays a vital role in shaping our success.
Join us at STi, and be part of a forward-thinking organization where your work will truly make an impact!
About us: At Strategic Technology Institute, Inc. (STi), we are a dynamic, minority-owned small disadvantaged business (SDB) that thrives on providing cutting-edge, innovative solutions across a broad spectrum of industries. From Maintenance, Repair, & Overhaul (MRO), logistics, and Safety, Reliability, Maintainability, & Quality Assurance (SRM&QA), to IT & cybersecurity, and project management & control, we pride ourselves on making a real difference in the industries we serve. Our strong foundation is built on a commitment to excellence, with certifications in AS9100D, ISO 14001:2015, andISO 9001:2015, reflecting our dedication to high-quality business and program management. This certification, paired with our unwavering focus on “Safety First, Quality Always,” is not just a philosophy, it’s the heartbeat of our company culture. We foster an environment where innovation and collaboration thrive, and every team member plays a vital role in shaping our success. Join us at STi, and be part of a forward-thinking organization where your work will truly make an impact!
