Demo

Strategic Technology Institute, Inc is hiring: Contract PR Specialist in Bethesd

Strategic Technology Institute, Inc
Bethesda, MD Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/8/2025

Job Description

Job Description

Job description

We are seeking a skilled Customer Service Representative specializing in Contract Purchase Requisitions (PRs) to join our team. This role combines customer service excellence with technical expertise in procurement processes.ResponsibilitiesCollaboration and Customer Service

  • Screen and create contract PRs, troubleshooting issues as needed17
  • Search mandatory sources such as MILSTRIP, FEDMALL, and Ability One for procurement requests
  • Determine appropriate Account Assignment Category Code, Product Service Code, and Federal Supply Code
  • Develop and maintain professional relationships with internal and external customers14
  • Provide excellent customer service with no more than 4-5 valid complaints
  • Maintain the 1071 SharePoint Tool with up-to-date information on Contract PRs

Technical Competence

  • Manage the lifecycle of Contract Purchase Requisitions efficiently, including technical screening, PR creation, approval, and rework28
  • Provide pre-screening and customer service support
  • Negotiate with customers to resolve contract request challenges
  • Maintain ethical and professional behavior, elevating issues when necessary
  • Provide follow-up actions on pending Contract PRs and communicate updates to customers
  • Resource Management and Leadership

  • Identify opportunities to improve services and products continuously14
  • Respond constructively to feedback and seek ways to improve PR processes
  • Raise concerns constructively and offer potential solutions to NSWCCD customers
  • Work effectively as a team player within the 1071 department
  • Requirements

  • High school diploma or equivalent14
  • Strong communication and interpersonal skills14
  • Proficiency in using customer service software and SharePoint
  • Ability to work in a telework environment and adhere to telework guidance
  • Commitment to attending all required training sessions, teleconferences, and meetings
  • Preferred Qualifications

  • Experience in government procurement processes
  • Familiarity with MILSTRIP, FEDMALL, and Ability One systems
  • Proven track record in customer service excellence
  • This position offers an opportunity to contribute to critical procurement processes while delivering exceptional customer service. The ideal candidate will be detail-oriented, customer-focused, and committed to continuous improvement in procurement practices.

    Job Types : Full-time, Contract

    Pay : Up to $30.00 per hour

    Expected hours : 40 per week

    Benefits :
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid parental leave
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Schedule :

  • 8 hour shift
  • Work Location : In person

    Company Description

    Strategic Technology Institute, Inc. located in Rockville, MD, is a technology services company with an excellent reputation and a twenty-year history of sustained performance. Our culture supports career growth and rewards innovation, self-motivation, and technical excellence. The successful candidate will receive a competitive salary, commission, and bonus along with benefits.

    Company Description

    Strategic Technology Institute, Inc. located in Rockville, MD, is a technology services company with an excellent reputation and a twenty-year history of sustained performance. Our culture supports career growth and rewards innovation, self-motivation, and technical excellence. The successful candidate will receive a competitive salary, commission, and bonus along with benefits.

    Salary : $30

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Strategic Technology Institute, Inc is hiring: Contract PR Specialist in Bethesd?

    Sign up to receive alerts about other jobs on the Strategic Technology Institute, Inc is hiring: Contract PR Specialist in Bethesd career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $233,407 - $301,296
    Income Estimation: 
    $250,936 - $382,719
    Income Estimation: 
    $280,863 - $411,675
    Income Estimation: 
    $72,457 - $92,938
    Income Estimation: 
    $155,241 - $208,293
    Income Estimation: 
    $86,776 - $120,837
    Income Estimation: 
    $56,467 - $87,446
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $98,363 - $136,806
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Strategic Technology Institute, Inc

    Strategic Technology Institute, Inc
    Hired Organization Address Rockville, MD Full Time
    STi is seeking an Administrative Assistant Intern for our headquarters. This entry-level position will support the Offic...
    Strategic Technology Institute, Inc
    Hired Organization Address Bethesda, MD Full Time
    Job description We are seeking a skilled Customer Service Representative specializing in Contract Purchase Requisitions ...
    Strategic Technology Institute, Inc
    Hired Organization Address House, NM Full Time
    Job Description Strategic Technology Institute, Inc. (STi) is a minority owned small disadvantaged business (SDB) provid...
    Strategic Technology Institute, Inc
    Hired Organization Address Carderock, MD Full Time
    Job Description Job description Strategic Technology Institute, Inc. (STi) is seeking qualified applicants for a Supply ...

    Not the job you're looking for? Here are some other Strategic Technology Institute, Inc is hiring: Contract PR Specialist in Bethesd jobs in the Bethesda, MD area that may be a better fit.

    Contract PR Specialist Job at Strategic Technology Institute, Inc in Bethesda

    Strategic Technology Institute, Inc, Bethesda, MD

    Contract PR Specialist-On site

    Strategic Technology Institute, Inc, Bethesda, MD

    AI Assistant is available now!

    Feel free to start your new journey!