What are the responsibilities and job description for the Front Desk Associate position at Stratham Circle Nursery?
Job Overview
We are seeking a dedicated and friendly Front Desk Associate to join our team. This role is essential in providing exceptional customer service and ensuring a welcoming atmosphere for all shopping with us. The ideal candidate will possess strong communication skills, a passion for plants, and the ability to manage multiple tasks efficiently. As the first point of contact for customers, you will play a crucial role in enhancing their experience here at the nursery.
Responsibilities
- Greet and welcome customers with a warm and friendly demeanor.
- Assisting customers and figuring out their wants and needs.
- Customer transactions - writing up sale slips, processing payment for items purchased.
- Answering the phone, taking messages, and directing calls where needed.
- Able to do phone transactions for delivering product needed at customers home.
- Watering and maintaining plant material around the shop area.
- Maintain a neat and organized front desk area.
- Collaborate with other co workers to ensure seamless service is provided.
- Assist with administrative tasks as needed, some computer work.
Requirements
- Able to be on your feet most of the day. This is not a sit at desk position.
- Strong customer service skills with a focus on customer relations and satisfaction.
- Excellent phone etiquette and communication skills.
- Proficiency in using phone systems and basic office equipment.
- Ability to work weekends April-June and 1 weekend day the rest of the season.
- Strong problem-solving skills with the ability to remain calm under pressure.
- A positive attitude and willingness to learn about the green industry.
Join us as we strive to create a memorable shopping experience for our customers.
Job Types: Full-time, Seasonal
Pay: $17.00 - $20.00 per hour
Expected hours: 48 – 58 per week
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Stratham, NH 03885 (Required)
Ability to Relocate:
- Stratham, NH 03885: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20