IT Admin/Support

Accounting/Admin IT Support

Progressive, award-winning IT and Imaging services company, named an “INC 5000” USA fastest growing company in past years, provides a full range of business services including managed IT support & other cloud-hosted services, imaging equipment sales & service (copiers, printers, etc.), and electronic document management solutions.

We are accepting resumes for an Accounting/Admin IT Support professional to help assist our clients. This is an opportunity to join a great team, get a tremendous amount of hands-on experience and operate as a key player on the front lines with our clients, equipping them with the support they need to achieve their organizational objectives.

We are a client service business and our responsiveness and consistency are of the utmost importance to our process. We service our clients quickly and efficiently, but always with a human touch. If you are looking for a career opportunity that offers paid training and growth potential, Stratix Systems is the place for you!

SUMMARY:

Our Accounting/Admin IT Support professional will act as an integral part of our Administrative and Order Processing team, ensuring that all client invoices are billed correctly; client cash receipts are applied; and providing other administrative service support. Weekly creation of Open Orders list and send out updates to Team involved with production and completion. Update as responses are received. Keep up to date on a weekly basis.

RESPONSIBILITIES include but are not limited to the following:

1. Get acclimated - to our Company, People, Values, and the Tools you will use.

2. Client Invoicing – generate daily client invoices for parts, equipment and services provided, based on our deployment team delivering products and services. Expect a 1-day turnaround.

3. Client Checks Received – process daily by entering the items into our Sage/NetSuite Accounts Receivable and Cash Receipts modules.

4. Client Credit Card Receipts – process daily into Sage/NetSuite as received.

5. Prepare and send out the weekly Open Orders Report by 1:30 each Monday. Review with Admin team by 11:30 to make sure in good shape to be sent.

6. Prepare and send out the weekly Time Billing Client Invoices.

7. Prepare the month end User Count updates for the monthly GP Report, including Datto, Sherweb, Labtech, Duo, Huntress, CrowdStrike, Open DNS, Proofpoint and Webroot. Reconcile to monthly Vendor Invoices.

8. Prepare and send out the monthly Consolidated Monthly Service client Invoices on the 10th.

9. Prepare and send out the monthly MNS client invoices on the 15th.

10. Do the quarterly Lenovo New Partner Report

11. Do the quarterly Costar Report

12. Partner with Accounting Leadership to:

- Run the weekly bulk hour report, contact sales if running low and invoice clients for more bulk hours if needed

- Prepare client bulk hour reconciliations as needed

13. Learn the Agreement set up process and how to do the expiring agreement cancellations.

14. Begin cross training to learn the IT Order Processing and Purchasing role to be back up as needed.

15. Validating Placeholders, research needed to ensure correct invoicing for month-end processes.

16. Bank Reconciliations – daily for cash receipts, daily transfers for funds received between divisions.

17. Assist with special projects as assigned.

18. Cross trained to fill in for other Department Roles to cover PTO.

19. Other duties as assigned.

REQUIRED SKILLS:

• Strong attention to detail and accurate input of information into our ERP/PSA system.
• Strong communication and customer service skills; comfortable talking on the phone with clients, vendors, sales & service team members.
• Strong organizational skills, ability to self-supervise daily activities and manage priorities.
• Self-starter who displays initiative and has the ability to troubleshoot & solve problems.
• Strong team mentality, with desire to help co-workers maximize their potential.
• Professional dress (business casual) and positive attitude.

EDUCATION and EXPERIENCE: Associates degree in accounting or three or more years related accounting/bookkeeping experience, or recent college graduate. Experience with an IT company a plus.

COMPUTER SKILLS: Intermediate personal computer skills including email, record keeping, and proficiency with Microsoft Office Suite

WORK SCHEDULE: 40 hours per week, generally Monday to Friday, from 8 am to 5 pm. As a non-exempt employee, overtime is paid at one and one-half times rate for hours worked in excess of 40 per week.

Stratix is an equal-opportunity employer. For more information, please visit our website at www.stratixsystems.com.