What are the responsibilities and job description for the Operations Manager position at Stratosphere Social?
Job Posting: Operations Supervisor
Career Growth and Development: We offer a unique opportunity to grow your career through mentorship, leadership training, and continuous skill development.
Work-Life Balance: Enjoy a healthy work-life balance with flexible scheduling options and paid time off, ensuring you have time to recharge.
Innovative Environment: Join a dynamic environment where creativity and innovation are encouraged in both menu development and operational improvements.
Community Impact: Stratosphere Social is more than a job; it’s an opportunity to be part of a team that positively impacts the community by creating memorable experiences for our guests.
Employee Benefits and Perks:
- Employer Matching IRA
- Paid Time Off
- Employee Referral Bonuses
- Employee Recognition Program
- Food and Entertainment Discounts
- Gym Membership Discount
- Annual Orioles Game Outing
- Team Building Events (Annual Orioles Game, Summer Luau, Christmas Party, Halloween Party)
- Mentorship, Training, and Growth Opportunities
Position Overview:
The Operations Supervisor at Stratosphere Social provides leadership and oversight to daily operations, ensuring high standards of service and operational excellence. This role involves working closely with the Director of Hospitality and Operations to maintain a positive atmosphere for both staff and guests, contributing to the continued success and growth of the venue.
Key Responsibilities:
- Leadership: Train and mentor the frontline team, ensuring onboarding and ongoing training aligns with Stratosphere Social’s mission.
- Operational Oversight: Manage inventory, scheduling, and the delivery of consistent, high-level service throughout the property.
- Collaboration: Work with the Director and management team to ensure seamless execution of all operations.
- Guest Service: Lead by example in delivering exceptional hospitality, handling guest issues, and maintaining safety and sanitation standards.
Key Qualifications:
Experience:
- 2 years in high-volume entertainment, sports bar, or hospitality management.
Skills:
- Strong leadership and communication skills, with a focus on guest service and team collaboration.
- Proven track record in managing diverse entertainment venues with high-quality food and beverage operations.
Physical Requirements:
- Ability to manage during peak times, ensuring operational goals are met.
- Flexible availability, including evenings, weekends, and holidays.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Work Location: In person
Salary : $45,000 - $50,000
