What are the responsibilities and job description for the Courtesy Patrol position at Stratton Amenities?
Stratton Amenities is a leading provider of upscale hospitality services, specializing in creating exceptional living experiences for residents at luxury apartment communities. We are currently seeking a dedicated and professional Concierge/Courtesy Patrol team member to join our team at an upscale apartment community in San Diego.
Shifts: Part-Time or Full Time
Job Summary
The Concierge/Courtesy Patrol plays a vital role in ensuring the safety, security, and satisfaction of our residents. This position requires a friendly, professional demeanor and the ability to handle a variety of tasks, from providing excellent customer service to conducting regular security patrols.
Key Responsibilities
- Resident Services: Greet and assist residents and guests, handle inquiries, and provide information about the community and local area.
- Security Patrols: Conduct regular patrols of the property to ensure the safety and security of residents and property.
- Incident Reporting: Respond to and document incidents, issues, or disturbances in a timely and professional manner.
- Access Control: Monitor and manage access to the property, ensuring only authorized individuals are allowed entry.
- Package Handling: Receive, log, and manage resident packages and deliveries.
- Emergency Response: Act as a first responder in emergencies, coordinating with emergency services as needed.
- Community Engagement: Foster a welcoming environment by organizing and participating in community events and activities.
- Administrative Tasks: Maintain accurate records, reports, and logs related to security, maintenance requests, and resident interactions.
Qualifications
- Experience: Previous experience in a concierge, customer service, or security role preferred.
- Skills: Excellent communication and interpersonal skills, attention to detail, and the ability to handle multiple tasks simultaneously.
- Attributes: Professional appearance, friendly demeanor, and strong problem-solving abilities.
- Requirements: Must be able to pass a background check and have a valid driver's license. CPR and First Aid certification is a plus.
Working Conditions
- Hours: Flexible scheduling, including nights, weekends, and holidays.
- Environment: Work is performed both indoors and outdoors, with regular patrols required.
Benefits
- Competitive pay
- Health, dental, and vision insurance
- Paid time off
- Professional development opportunities
- Growth opportunities
Stratton Amenities is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
