What are the responsibilities and job description for the Operations Coordinator (bilingual) position at Stratus of Hampton Roads?
Stratus Building Solutions is looking for a bilingual Operations Support Coordinator for a fast growing and innovative green commercial cleaning company that is applying professional approaches to our industry. Our unique program solves many of the major problems that face facility and property managers today. Our ideal candidate is someone who understands the potential of an opportunity with dynamic growth who can motivate Franchise Owners and execute our program.
Skills Needed:
- Bilingual English and Spanish, required
- Operational background, required
- Experience working within the commercial cleaning industry, helpful
- Be able to multitask with ease
- Be able to effectively and efficiently resolve a wide range of customer issues
- Have a demonstrated record of leadership and be able to lead by example
- Computer skills including ability to navigate the internet, email, Microsoft Word and Excel, Google Slides, Sheets and Docs
- Great Customer Service
- Communication skills and the ability to get along with people from diverse backgrounds
- Experience in janitorial operations strongly preferred
- Sales experience very helpful
Job Responsibilities (including but not limited to):
- Build relationships with both Stratus customers and Stratus franchisees
- Proactively seek out and respond to customer feedback
- Office admin duties
- Conduct quality audits to guarantee high quality of service to our clients
- Assist in start-up of service to new customers
- Present franchise presentation to potential franchisees
- Recruit new franchisees
- Train new franchisees
- Conduct regular meetings with franchisees
**Multi-unit, multi-location, restaurant, service background, janitorial training, environmental services, or franchising background is a plus. Bilingual required**
If you are ready to join our dynamic organization within a 100 billion dollar industry and are willing to give your best each and every day, we would like to hear from you.
Please send your resume and cover letter describing how your background is a good fit for this position. If you do not submit both cover letter and resume you will not be considered.
For more information regarding Stratus, visit our web site at: www.stratusclean.com
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Expected hours: 20 per week
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
- Weekends as needed
Language:
- both English and Spanish (Required)
Ability to Relocate:
- Virginia Beach, VA 23462: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $21