What are the responsibilities and job description for the Business Operations/Optimization Manager position at Stratus Technology Services, LLC?
We are seeking a dynamic and results-driven Business Operations Manager to oversee and enhance our operational processes. Based in New York City, this role will be responsible for optimizing business operations, managing vendor relationships and driving process efficiency—preferably within the P&C Insurance industry.
Key Responsibilities
Key Responsibilities
- Develop and implement operational strategies to optimize business processes, increase efficiency, and reduce costs while maintaining high-quality standards across all business functions
- Identify, analyze, and implement process improvements & automation using Lean and Six Sigma methodologies
- Develop and maintain strong relationships with vendors and service providers, ensuring optimal performance and cost management
- Collaborate with cross-functional teams to enhance operational workflows and reduce inefficiencies
- Monitor key performance indicators (KPIs) and drive data-driven decision-making
- Act as a strategic partner to senior leadership, providing insights on operational improvements
- 5 years of experience in business operations, process optimization, or related fields (insurance industry preferred).
- Strong knowledge of Lean, Six Sigma, or other process improvement methodologies (certification preferred).
- Experience managing vendors and third-party service providers.
- Proven ability to analyze data, identify inefficiencies, and drive operational improvements.
- Strong leadership and project management skills with the ability to work cross-functionally.
- Excellent communication, problem-solving, and decision-making abilities.
- Proficiency in business process management (BPM) tools and data analytics is a plus.
