What are the responsibilities and job description for the Manager on Duty (MOD) position at Straubs?
Are you a foodie who loves to share your knowledge of food with others? At Straub’s we have a strong commitment to quality food and excellent customer service. In fact, expanding your knowledge of food is a serious commitment throughout employment. If you have this likeminded desire we invite you to read on…
Who we are
Straub’s, a fine grocer with 4 stores in St. Louis, MO is family owned and operated since 1901. At Straub’s we are passionate about our food and our people, and therefore are driven by our core values of Fun, Accountability, Care, Excellence and Trust, (FACET) which guide our actions every day.
Manager on Duty Responsibilities
The Manager on Duty handles the day-to-day responsibilities of the Store Manager while that individual is not present in the store. A successful Manager on Duty is efficient and detail-oriented with a focus on customer satisfaction. Other qualities include organized, decisive, attentive, and possess a strong understanding of customer service.
1. Manage operations of the store driving sales by delivering superior customer service.
2. Listen, respond and effectively resolve customer’s questions and concerns giving undivided attention and care.
3. Direct and coordinate staff through delegation of tasks, teamwork and leading by example.
4. Manage customer centric workforce holding staff accountable for their performance as well as their actions.
5. Responsible for deposits and overall cash handling of the store.
6. Maintain clean and organized store ensuring store and merchandising is well stocked.
7. Ensure a safe, secure and legal work environment.
8. Work smart and take initiative.
9. Model and uphold the company’s core values of excellence, trust, accountability, care and fun.
- 3 years experience managing a retail environment.
- Knowledgeable working with Microsoft Office including Excel.
- Weekend, evening, and holiday availability required.
- Excellent communication skills, outgoing personality.
- Knowledge of basic math – addition, subtraction, multiplication, division.
- Able to lift, carry, push, pull up to 50 lbs working in cooler/freezer storage areas including required overhead and lower shelf reaching, bending and stooping moving 50 lbs.
- Read, write and understand English.
- Standing work on tile or concrete for duration of shift.
- Able to operate computer to ring out customers.
- We are a union employer. All employees are required to join the union.
- Health insurance*
- Vacation*
- Holiday*
- Pension*
- 401k
- 20% employee discount
- Rewards including anniversary and birthday Straub’s Bucks
- Paid Training
- Paid weekly & direct deposit available
- Benefit eligibility may vary depending on union association and hours worked.
Straub's is an equal opportunity employer. As such, we will not discriminate against any associate, applicant for employment or guest on the basis of race, color, creed, religion, sex, age, sexual orientation, national origin, ancestry, disability or any other trait as required by federal, state, and local law. Full-Time position, Benefits or compensation package will depend on experience and skill level. Candidate must pass a Drug Screen and Background Check.
