What are the responsibilities and job description for the Customer Settlement Manager position at StraussGroup - Executive Search Consultants?
Job Details:
We are seeking a highly skilled Closing Officer to join our team at StraussGroup - Executive Search Consultants. As a Closing Officer, you will be responsible for managing customer settlements, processing customer files, and driving business growth through exceptional customer service.
Key Responsibilities:
- Develop and execute strategies to promote our services to customers, building trust and loyalty
- Educate customers on the value of owners title insurance, highlighting its benefits and importance
- Conduct thorough reviews of all transactions and documents, ensuring accurate and timely settlements
- Create and implement effective customer service initiatives, enhancing overall client satisfaction
- Foster strong partnerships with builder sales representatives, providing ongoing support and guidance to drive business success
Requirements:
- A minimum of one year's experience in sales is mandatory for this position
- The successful candidate must possess a Notary Commission and Title Insurance License
- Exceptional customer service skills, strong communication abilities, and a proven track record of delivering results are essential for this role
- Strong organizational skills, attention to detail, and the ability to multitask are critical for managing competing priorities
