What are the responsibilities and job description for the Settlement Services Lead position at StraussGroup - Executive Search Consultants?
Do you have a passion for delivering exceptional customer service and driving results? We are seeking a talented Closing Officer to join our team at StraussGroup - Executive Search Consultants. As a Closing Officer, you will be responsible for managing customer settlements and assisting with the processing of customer files.
Responsibilities:
- Communicate the benefits of owner's title insurance to customers
- Meet with customers to discuss our services and earn their settlement business
- Manage the settlement process, including reviewing transactions and gathering signatures
- Develop and implement customer service initiatives and provide regular reports to management
Essential Qualities:
- Proven customer service and sales experience
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
