What are the responsibilities and job description for the Dental Front Desk Receptionist position at Streamline Dental Solutions?
Job Description: Front Desk / Check-In Coordinator
Full-Time Position (Must Work Saturdays)
About Us
We are a busy and welcoming dental office dedicated to providing exceptional care to our patients. Our team is passionate about creating a positive and professional environment, and we’re looking for a friendly, organized, and detail-oriented individual to join us at the front desk.
Position Overview
The Front Desk / Check-In Coordinator serves as the first point of contact for patients and plays a crucial role in ensuring the office runs smoothly. This position requires excellent customer service skills, attention to detail. The candidate must be available to work full-time, including Saturdays.
Patient Interaction
Full-time availability, including Saturdays (required).
Benefits
Full-Time Position (Must Work Saturdays)
About Us
We are a busy and welcoming dental office dedicated to providing exceptional care to our patients. Our team is passionate about creating a positive and professional environment, and we’re looking for a friendly, organized, and detail-oriented individual to join us at the front desk.
Position Overview
The Front Desk / Check-In Coordinator serves as the first point of contact for patients and plays a crucial role in ensuring the office runs smoothly. This position requires excellent customer service skills, attention to detail. The candidate must be available to work full-time, including Saturdays.
Patient Interaction
- Greet and welcome patients with a warm, friendly demeanor.
- Check patients in and verify their information, including insurance and contact details.
- Assist patients with completing necessary paperwork.
- Manage and confirm appointments.
- Ensure an efficient and organized schedule to optimize provider productivity.
- Handle cancellations, reschedules, and waitlist patients promptly.
- Verify insurance eligibility and benefits.
- Collect co-pays and outstanding balances at check-in.
- Provide basic information about treatment plans and payment options.
- Answer phone calls and respond to patient inquiries professionally.
- Maintain a clean and organized front desk and waiting area.
- Communicate effectively with the back office to ensure seamless patient flow.
- Dental experience required (1yr minimum).
- Dentrix Enterprise knowledge is a plus.
- Excellent communication and interpersonal skills.
- Friendly, professional, and patient-focused personality.
- Strong organizational skills and attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
Full-time availability, including Saturdays (required).
Benefits
- Competitive pay based on experience.
- Opportunities for growth and advancement.
- Paid holidays, sick pay, and benefits package (if applicable).
- Join a supportive and positive team environment.
Salary : $17 - $21
