What are the responsibilities and job description for the Valet Manager - Full Time position at Streamline Hospitality Solutions?
About Us:
Streamline Hospitality Solutions is a leading provider of valet services, committed to delivering exceptional customer experiences and setting the highest standards in the industry. With our focus on professionalism, efficiency, and attention to detail, we have built a strong reputation as a trusted valet service provider in our region.
Job Description:
We are seeking an experienced Valet Manager to join our team and oversee our valet operations. The ideal candidate will have a proven track record in managing valet services, ensuring the smooth operation of parking facilities, and providing outstanding customer service. This is a hands-on role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional service.
Responsibilities:
- Manage and supervise the daily valet operations, ensuring efficient parking services for guests and customers
- Recruit, train, and supervise a team of valet attendants, providing guidance, feedback, and support
- Create and implement standard operating procedures (SOPs) to optimize the valet operations and ensure a seamless guest experience
- Monitor and maintain valet equipment, ensuring functionality and cleanliness
- Coordinate with event organizers, venues, and clients to provide customized valet services as required
- Handle customer inquiries, complaints, and special requests in a professional and timely manner
- Maintain accurate records of revenue, expenses, and daily operations
- Conduct regular performance evaluations of valet staff, identifying areas for improvement and providing training opportunities
- Ensure compliance with safety regulations and protocols, implementing and enforcing proper parking procedures
Requirements:
- Previous experience as a Valet Manager or in a similar supervisory role within the hospitality industry
- Proven ability to lead and manage a team effectively, providing guidance and fostering a positive work environment
- Strong organizational and problem-solving skills, with the ability to handle multiple tasks and prioritize effectively
- Excellent communication and interpersonal skills, with the ability to interact with guests, clients, and staff in a professional and courteous manner
- Knowledge of parking operations, valet procedures, and customer service best practices
- Familiarity with parking technology systems and equipment
- Ability to work flexible hours, including evenings, weekends, and holidays as needed
If you are a highly motivated and experienced Valet Manager who thrives in a fast-paced environment, possesses excellent leadership skills, and is passionate about delivering exceptional service, we would love to hear from you.
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Compensation Package:
- Overtime pay
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Every weekend
- Night shift
- Overtime
- Weekends as needed
Experience:
- Management: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
Work Location: In person
Salary : $25