Senior Account Manager - SW

Senior Account Manager

$60,000 - $77,000

Streamworks is a trusted partner and innovative leader in direct marketing and secure mail communications, helping clients create and deliver meaningful messaging that drives results. Our company provides state of the art printing presses, print finishing services, a full-service creative and branding agency, and secure fulfillment solutions.

Streamworks is always looking for talented and qualified people to join our team, people who are ready for a meaningful career, not just another job. We at Streamworks embrace diversity, equity, & inclusion and we are committed to an environment that is open, honest, safe, and rewarding. We will give you the opportunity to learn and grow within the company. We, as a Company, can only be successful if our employees are successful. 

What Streamworks Offers:

• Very competitive wage based on qualifications and experience
• Use of our on-site fitness center 
• Safe, clean work environment
• Air Conditioning, comfortable environment all year-round
• Uniform T-Shirts
• Company-paid Employee Assistance Program
• Medical and Dental Insurance
• 401(k) Savings & Retirement Plan with a match
• Paid Time Off
• Paid Holidays
• Life Insurance, AD&D, and Long Term Disability
• Other voluntary benefits such as Vision, Short Term Disability, Critical Illness, Accident, and more

As a Senior Account Manager you will be responsible for effectively communicating the features and benefits of our products and services to assigned accounts. You will be positioned as a skilled expert in the direct marketing challenges our clients face, build relationships with key decision makers at all levels, and grow the partnerships by consistently presenting the clients with a variety of ideas and solutions using a consultative approach.  This position is based out of Blaine, MN and is eligible for hybrid work-from-home and/or on-campus work dependent upon individual performance and organizational need.

Qualified candidates will engage with clients, have a strong understanding of the client’s direct marketing needs, and identify value added solutions, provide solution-based recommendations and proposals, and seamlessly execute with the highest level of detail and follow through. 

Essential Duties and Responsibilities

• Organizational, analytical and project management skills. 
• Ability to generate excitement and enthusiasm for the organization. 
• Technical competence to evaluate projects, identify challenges, and make recommendations. 
• Problem solving skills, including the desire and willingness to innovate, receive feedback, and refine approach. 
• Ability to multi-task. 
• Own day-to-day communications with assigned clients and maintain a positive, proactive relationship. 
• Field questions from clients and work with estimating or business development executive to provide quotes.
• Develop a complete understanding of the client’s operations so as to fully understand service level requirements and additional value-added opportunities.
• Work with a high degree of accuracy while setting up projects in the order management system, following established procedures.
• Efficiently and professionally communicate client needs to the various internal production departments to ensure that each project is completed in an efficient manner and meets the highest standards for quality and on-time delivery. This includes communicating effectively with the production manager throughout the job process and participating in the daily production meetings.
• Manage the proof approval process, coordinate receipt of postage, coordinate and prepare purchase orders for outside services and issue stock and stamp requisitions.
• Review and process client invoicing accurately and in a timely manner.

Job Requirements:

Qualifications

• Extensive knowledge of offset print, data services, digital/variable print, and direct mail production. 
• Must be highly self-motivated and goal-oriented; driven by success. 
• Strong organizational, analytical and logical problem solving skills. 
• Superior oral and written communication skills with the ability to have a well-structured conversation. 
• Professional demeanor. 
• Ability to thrive in a flexible work environment, and adapt to change. 
• Ability to prioritize and handle multiple tasks in a dynamic environment. 

Education and/or Experience

• 4 years Direct Marketing/Mail experience, direct mail experience required
• 3 years Project Management experience in an agency or print setting required
• Bachelor’s degree in Advertising, Marketing, or Communications preferred

Language Skills

• Ability to communicate verbally in English
• Ability to read and comprehend written and verbal instructions in English 
• Excellent communication skills – written, verbal, and listening

Streamworks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, sex, national origin, ancestry, marital status, familial status, pregnancy, disability, military service, protected veterans’ status, sexual orientation, gender identity, genetic information, or any other status protected under federal, state or local laws.

We invite you to apply in person or on our company website. If you have a disability and require assistance in the application process, please contact the Human Resource department for additional information.

Streamworks

3640 Pheasant Ridge Drive

Blaine, MN  55449

All offers of employment are subject to the successful completion of a background check.

In this role you will be trusted with confidential information as well as protected health information.

Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Salary : $60,000 - $77,000