What are the responsibilities and job description for the General Manager position at Stress Free Auto Care?
Stress-Free Auto Care: A Visionary Leader
We are revolutionizing the auto repair experience by prioritizing honesty, transparency, and convenience. Our mission is to make auto care a stress-free, trustworthy experience for everyone.
Join Our Journey
As an Automotive General Manager, you will play a pivotal role in reshaping the automotive service industry. Embracing challenges with enthusiasm and prioritizing guest satisfaction above all else, you will be instrumental in delivering exceptional service.
Key Responsibilities:
- Oversee daily operations, including scheduling, workflow management, and quality control.
- Address customer concerns and complaints through effective communication and issue resolution.
- Maintain accurate records of operations, financial transactions, and employee activities.
- Prepare regular reports on shop performance and key metrics.
- Ensure compliance with legal and regulatory requirements.
Requirements:
- Experience in addressing customer concerns and complaints.
- Solid understanding of automotive systems, repair techniques, and industry standards.
- Knowledge of financial management and budgeting principles.
- Ability to multitask, prioritize, and manage time effectively.
- Degree in Business Administration, Automotive Technology, or similar technical field.
What We Offer:
- Paid Sick Leave and Annual Paid Holidays.
- Medical, Dental, and Vision Insurance.
- Paid Skills Enhancement Training.
- Employee Discount on Service and Parts.
- Equipment/Toolbox Relocation Assistance.