What are the responsibilities and job description for the Store Manager - Automotive Maintenance & Repair position at Stress Free Auto Care?
Job Description
Job Description
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint (currently at 18 stores, with plans to hit 45 by 2025). Our mission is simple : make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!
Job Overview
Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We're seeking an energetic, positive-minded Store Manager - Automotive Maintenance & Repair who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.
Benefits
PTO / Sick & (6) Annual Paid Holidays
Medical, Dental & Vision Insurance
401(k) Matching
Paid Skills Enhancement Training
Employee Discount - Service & Parts
Equipment / Toolbox Relocation Assistance
Employee Referral Program
This position is available to start ASAP. Apply today!
Responsibilities
Oversee all aspects of daily operations, including scheduling, workflow management, & quality control.
Ensure efficient use of resources and high standards of service delivery.
Implement & enforce safety protocols and industry regulations.
Foster a positive work environment by providing ongoing coaching opportunities.
Uphold a customer-centric approach by ensuring prompt & courteous service.
Experience addressing customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks).
Maintain strong relationships with customers to enhance loyalty & satisfaction.
Stay updated with industry trends, technological advancements, & other markets.
Maintain accurate records of operations, financial transactions, & employee activities.
Ensure compliance with all legal & regulatory requirements.
Qualifications
Proven experience as a General Manager or similar role in an auto mechanic shop.
Efficient in Digital Visual Inspections & Procedures
Experience with Autoflow or similar platform, preferred but not required
Strong leadership & managerial skills with the ability to motivate a team.
Sound knowledge of automotive systems, repair techniques, and industry standards.
Solid understanding of financial management & budgeting.
Ability to multitask, prioritize, & manage time effectively.
Degree in Business Administration, Automotive Technology or similar technical college
Physical Requirements
Occasionally lift and / or move over 50 pounds
Ability to work with tools lifted above their head
Work in tight spaces as dictated by the vehicle's needed repair
Have the needed dexterity in order to efficiently use hand-tools
Walk / stand for the majority of the workday
Drive manual transmission vehicles
Keeping a brisk work pace in a high-volume environment
Efficiently navigate a computer
Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.
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