What are the responsibilities and job description for the General Sales Manager/General Manager position at Stretch Lab?
StretchLab Westport Village is seeking an experienced General Manager responsible for executing studio growth and retention strategy, including studio sales and daily operations.
Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their client’s receive a world class stretching session. StretchLab currently has over 300 studio locations nationwide with immediate plans for expansion.
POSITION:
The General Manager is enthusiastic, energetic, highly focused on detail and driven by data and results. They are responsible for leading Studio sales and managing daily operations. They serve as the face of the business encouraging membership sales as well as business to business partnerships. The General Manager must be a self-starter and quick learner, able to quickly adapt. This position is salaried, at least 40 hours, with expectation of studio coverage mornings, evenings and weekends as studio needs.
REQUIREMENTS:
- 2 years of fitness sales experience.
- Confident in generating personal sales and training Sales Reps in sales
- Ability to work independently and collaborate with studio owner
- Ability to manage and drive all revenue streams from membership sales to retail
- Excellent communication and strong interpersonal skills in person, on the telephone and via email.
- Ability to excel in a fast changing, diverse environment.
- Ability to recognize areas of improvement and make changes using good judgment.
- An affinity and passion for fitness.
- Solid writing and grammar skills.
- Highly organized, proficient in data management, ability to prioritize and meet deadlines.
- Professional, punctual, reliable and neat.
- Strong attention to detail and accuracy.
- Trustworthy and ability to handle confidential information.
- Ability to work harmoniously with co-workers, clients and the general public.
- Proficiency with computers and Studio software.
- Experience utilizing Social Media (Facebook, Instagram, etc. – posts, reels, live videos, etc) for marketing of studio, events, and recruiting new members
DUTIES
- Lead generation including Grass Roots Marketing and Networking
- Daily, weekly and monthly KPI reporting and execution
- Implement sales process to schedule prospects into Intro class
- Drive Membership sales through outside sales and business development efforts
- Manage staff schedule
- Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
- Supervise Sales Representatives and Flexologists
- Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
- Independently make decisions related to high level customer service
- Collect out-standing dues
- Maintain cleanliness and organization of the fitness studio
- Enforce StretchLab policies and procedures
- Ensure all forms, administrative supplies, and studio literature is stocked and visible
- Schedule and participate in networking/community events and studio promotions
- Strategically manage marketing campaigns to generate leads for the studio
- Any other duties as assigned
COMPENSATION & BENEFITS:
- This position offers a very competitive base salary; based on experience & performance.
- Opportunity to bonus, based on performance
If you are a results-driven individual with strong leadership skills and a passion for sales, we would love to hear from you. Apply now to join our dynamic team!
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Evening shift
Experience:
- Sales: 2 years (Required)
- Fitness sales: 2 years (Required)
Work Location: In person
Salary : $50,000
