What are the responsibilities and job description for the Membership Advisor position at Stretch Lab?
StretchLab is currently seeking a high energy, sales motivated, people person to join our team in Metairie! This is a perfect opportunity for candidates who are seeking a part-time position that includes sales, scheduling, social media and more in a fun and growth oriented wellness studio offering 1:1 assisted stretching. Pre-physical therapy and pre-occupational therapy students with solid people/sales experience strongly encouraged to apply!
Position: The purpose of the Membership Advisor is to assist the General Manager with new membership sales, membership retention and retail sales.
Compensation & Perks:
- Competitive compensation $14-15/hr plus commission and discretionary bonus
- Discounts on studio and retail services
- Huge opportunities for leadership and growth
- Be part of growing, nationwide organizations with Stretchlab and Xponential Fitness (parent company of Stretchlab)
Responsibilities:
- Assist with the sales process of lead generation, follow up, and close
- Book and confirm intro stretch sessions
- Manage the front desk to greet and check-in clients and prospects when they enter the studio
- Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants
- Maintain an acceptable level of personal sales production (30-50 calls per day, reach daily service and membership sales goals)
- Emphasize and comply with the objectives of the club as a fitness and wellness provider
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro sessions
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Ensure the studio is clean and tidy
- Other duties as assigned
Requirements:
- Excellent sales, communication, and customer service skills required
- Goal-oriented with an ability to achieve sales in memberships and retail
- Ability to learn and use the ClubReady software system
- Must be fluent in English and have excellent communication skills via in person, phone, text and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Daily and/or occasional travel may be required
- 15-20 hours per week; evening & Saturday shifts (we're open until 7pm weeknights and 8am-2pm on Saturday)
- Health/Wellness/Fitness background and or undergraduate/graduate studies in health related field preferred, but not required
About Us:
StretchLab is taking over the U.S. as the premier destination for one-on-one assisted stretching services with over 400 locations open nationwide. We're always looking for motivated individuals who share our values and passion for wellness. Above all else, we celebrate the freedom to move, to participate, and to engage in the life you want to have. We help uncover and release the natural energy that comes from healthy movement and are committed to continuing the education and personal growth of our team and clients.
Founded in 2015 in Venice, California, with Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere.
Salary : $14 - $15
