Studio Manager

Job Description

Job Description

Benefits :

• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Job Summary

As the Studio Manager for Stretch Zone's Connecticut market expansion, you will play a pivotal role in launching and growing our presence from one studio to eight. This dynamic position combines the responsibilities of a studio Sales Manager with those of an Area Manager, requiring a versatile leader capable of driving sales, managing operations, and scaling our business in the region.

Key Responsibilities :

Team Management : Lead and manage the teams at three Stretch Zone locations,

fostering a positive and productive work environment. Provide mentorship and guidance

to staff, ensuring they are well-trained and motivated.

Customer Service : Ensure the delivery of exceptional customer service across all

locations. Handle customer inquiries and issues with professionalism and care,

enhancing the overall customer experience.

Sales and Financial Performance : Drive top-line sales and manage budgets

effectively. Monitor financial performance, including payroll, supply orders, and financial

audits, to ensure profitability and efficiency.

Event Coordination : Plan and execute three events per studio per month, working

closely with the marketing team to increase studio visibility and customer engagement.

Operational Oversight : Oversee day-to-day operations, including managing

schedules, time clocks, payroll, and supply orders. Ensure all locations adhere to

company standards and protocols.

Training and Onboarding : Develop and implement training programs for new hires.

Manage the onboarding process to integrate new employees seamlessly into the team.

Hiring and Utilization Management : Handle recruitment, hiring, and employee

utilization management. Ensure adequate coverage for vacation periods and other

absences.2

Strategic Planning : Contribute to long and short-range strategic planning initiatives.

Provide input on market trends, customer needs, and operational improvements.

Qualifications :

Leadership and Management : Proven experience in a management role, preferably

with a background in sales. Ability to lead and motivate a team, fostering a collaborative

and high-performing work environment.

Financial Acumen : Strong understanding of financial models, budgets, and financial

management. Experience in managing budgets and achieving financial targets.

Customer Service : Demonstrated commitment to delivering high-quality customer

service. Strong interpersonal skills and the ability to handle customer inquiries and

issues effectively.

Organizational Skills : Well-organized and detail-oriented, with the ability to manage

multiple tasks and priorities. Capable of managing schedules, payroll, and other

operational tasks efficiently.

Communication : Excellent communication and interpersonal skills. Able to effectively

listen, elicit ideas, and communicate with team members, customers, and other

stakeholders.

Strategic Thinking : Energetic, forward-thinking, and creative with the ability to

contribute to strategic planning initiatives. A strategic contributor who can balance short-

term goals with long-term vision.

Ethical Standards : High ethical standards and a professional image. Committed to

upholding company values and standards.

Working Environment : This is a fast-paced role within a growing company, requiring

adaptability and quick decision-making. The Area Manager position involves occasional

weekend work to meet business needs and support studio events.

About Stretch Zone : Stretch Zone is dedicated to providing innovative stretching

techniques that enhance performance and well-being. As a leader in practitioner-assisted

stretching, we are committed to education, excellence, and the growth of our locations

nationwide. If you are a results-oriented professional with a passion for customer service and

team development, we invite you to join our Stretch Zone team and contribute to our ongoing success.