What are the responsibilities and job description for the Membership Sales Associate/Front Desk position at StretchLab Cypress?
Stretchlab Cypress is currently seeking a motivated, energetic, and committed individual that has sales knowledge, sales experience, and a love for health & wellness! We're looking for someone who is ready to take their life and fulfillment to the next level.
Founded in 2015, StretchLab is the world class leader in one-on-one assisted stretching.
Sales Associate/Membership Advisor:
The main purpose of the Sales Associate/Membership Advisor position is to drive new membership sales, build rapport and connection with clients, handle various client matters, and ensure the daily operations are running in a smooth and efficient manner. Client retention is a huge component. Health & fitness knowledge or background is a plus. 20-30 hours per week plus tons of growth potential.
This is an amazing opportunity to gain experience in a new modality that truly improves the quality of people's lives and creates a real impact. We're looking for self-starters who have a daily hunger to succeed and unlock their true potential. We care about your personal development, and we pride ourselves on providing constant continued education for our team members.
COMPENSATION:
- Base pay COMMISSION
- Paid Training & Weekly Continued Education
Perks:
- Industry-leading commission structure
- Access to cutting-edge recovery tools & techniques
- Free stretches from our world renowned Flexologist
- Motivating & upbeat environment
- Continued education to further your knowledge & skills in anatomy, marketing, business, customer relationships, and beyond
- Employee discounts on merchandise including Lululemon and other major fashion brands
REQUIREMENTS:
**Communication Skills:** Strong verbal and written communication skills are essential for effectively conveying service benefits, negotiating deals, and building rapport with clients.
**Interpersonal Skills:** interacting with a variety of people, so the ability to connect with others, understand their needs, and build relationships is crucial.
**Negotiation Skills:** Being able to negotiate terms, close deals, and overcome objections is vital in sales role to ensure successful transactions and customer satisfaction.
**Time Management:** strong time management and organizational skills are crucial for maximizing productivity and efficiency.
- 1 year experience in sales position where utilizing skills listed above are required.
- Excellent sales, communication, negotiation, and customer service skills
- Goal-oriented with an ability to sell memberships
- Must be fluent in English and have excellent communication skills via in person, phone and email
- Must be able to work under pressure and multi-tasking ability
- Desire to constantly learn and trust the process is a MUST
- Must be a great listener
- At least (1) day of weekend availability
- Positive energy, enthusiasm, & great attitude brought daily
- Must love connecting with people and have passion for helping them achieve goals
- Must be coachable and have a desire to learn & progress. Our continued training and education is perpetual
- Must have a professional work ethic, be reliable, and dependable
- Have a gratitude for life and passion to help others
RESPONSIBILITIES:
- Conduct the membership sales process including lead generation, follow up, and converting of clients
- Make outbound calls to prospects
- Book and confirm appointments
- Enter detailed notes on each client
- Follow the GM's lead on short and long term strategy & goals
- Manage the front desk to greet and check-in clients with a big smile when they enter the studio
- Continued education on our proprietary StretchLab digital platform to become an expert in the benefits of stretching and explaining those benefits to clients
- Build genuine rapport & create a connection with clients, showing empathy and understanding
- Tasks such as reviewing the daily plan for each client, making new client introductions, restocking inventory, cleaning, choosing today's music playlists, and more
- Achieve monthly sales quota, and follow-up with leads and missed intro classes
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Ensure studio is clean, sanitized, and tidy at all times
- Other duties as assigned -- candidates must be adaptable and always ready to progress as our strategies evolve
This is your time to grow, you wont regret it. Apply now and let's chat!
Job Type: Part-time 25-30 hours per week
Pay: $16.50 - $25.00 per hour pending sales
Schedule:
- Monday -Friday
- Weekend availability
Supplemental Pay:
- Commission
- Employee Membership
Job Type: Part-time
Pay: $16.50 - $18.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Tips
Ability to Commute:
- Cypress, CA 90720 (Required)
Work Location: In person
Salary : $17 - $25