What are the responsibilities and job description for the Lead Flexologist - Stretch Professional position at StretchLab - Long Beach Marina & Surf City?
Lead Flexologist
Position Description
StretchLab is seeking an experienced fitness / wellness professional with leadership aspirations to lead our team of stretching therapists, or Flexologists™, at our studio at the Seacliff Village shopping center at Yorktown and Golden West in Huntington Beach, California. This is an amazing opportunity to propel your wellness career in a new modality that is taking the fitness industry by storm.
The Lead Flexologist will report directly to the Studio Lead with regular exposure to the area manager, studio owner, and the Lead Flexologist at our sister location in Long Beach. Our Lead Flexologist is first and foremost an exceptional Flexologist working directly with members and prospective members.
ESSENTIAL DUTIES & RESPONSIBILITIES – Flexologist (~20 hrs / week)
- Deliver one-on-one assisted stretch sessions (15-20 hrs / week minimum)
- Encourage and motivate clients throughout stretch sessions
- Build StretchLab membership and retain current clientele
- Ensure safety of clients in regards to proper stretch techniques and enforce StretchLab policies and safety rules
- Handle member concerns when applicable
- Conduct Introductory sessions with prospective members
- Assist sales associates and General Manager with studio tour and sales as needed
- Maintain strong social media presence to client membership and retention
- Clean and maintain all equipment to ensure it is available for client use at any time
In addition, the Lead Flexologist inspires the Flexologist team to excel in their practice:
ESSENTIAL DUTIES & RESPONSIBILITIES – Lead Flexologist (~20 hrs / week)
- Recruit, hire, and train Flexologists in the studio (2hrs / week)
- Monthly touch-base meetings with each Flexologist to review key performance indicators.
- Encourage Flexologist team to complete weekly and monthly continuous learning presentations (1 hr / quarter)
- Prepare for and host quarterly all-team meetings & continuing education forums for Flexologists and membership coordinators (1hr / quarter)
- Manage Flexologists’ schedules, time off requests, and related items (5 hrs / week)
- Ensure that Flexologists keep up with member tasks and other assigned duties (1hr/wk)
- Coach underperforming Flexologists on member conversions & retention metrics
(2 hrs week) - Ensure that Flexologists participate in the sales process at a level appropriate for their position.
- Directly work with members wishing to cancel in order to try to save the relationship.
- Meet with owner, area manager, studio lead, and Long Beach lead flexologist to review studio performance via dashboard (2hrs / week)
- Ensure that Flexologists maintain an accurate record of their time and report this time to the Area Manager after each pay period ends, per the published payroll schedule
(1 hr / week)
QUALIFICATIONS
- Appreciation for boutique fitness environment is a must – passion for stretching, mobility, flexibility and/or recovery
- Background in one of the following modalities having earned a certificate or degree, preferably with leadership/management experience in one of the following:
- Massage Therapist
- Personal Trainer/Strength and Conditioning
- Physical Therapist
- Athletic Trainer
- Kinesiology/Exercise Science
- Yoga Instructor
- Experience working in a fitness/wellness environment where you provide hands-on training with clients
- Ability to create a positive environment that welcomes all people
- Ability to hold confidential information and treat human resources information with confidentiality
- Persuasive communication skills exuding authority and empathy
- Must love connecting with people and have passion for helping them achieve goals
- Must have a professional work ethic, be reliable, and adhere to our attendance policies
- Must complete (or have completed) the Flexologist Training Program, which includes 20 hours of online training, 2 days of in-person/hands-on training, and an additional 20 hours of practice
- Must keep current on all stretch-related educational material.
- At least six months working in one-on-one assisted stretching, preference to history at a StretchLab franchise.
- Proficient with Microsoft Office products: Word, Excel, PowerPoint.
- Ability to learn and master Club Ready and other computer programs.
- This position offers a competitive base salary; based on experience & performance. The range is $18.00 - $25.00 per hour plus per-stretch rates for stretching members and for no-show appointments. This position is also eligible for commission on product sales and membership conversions. Some clients offer gratuities.
- Opportunity for bonuses, based on agreed-upon studio metrics
- Option for stock purchase
- Growth potential within the company
- Medical, dental, and vision insurance when average work week reaches or exceeds 30 hours per week.
- Additional sick and vacation time
- Participate in a 401(k) program
- Two complimentary 50-minute stretches per month
Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted and group stretching. With co-founders coming from the personal training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their clients receive a world class stretching session. StretchLab currently has more than 200 locations open nationwide with immediate plans for expansion. StretchLab is a subsidiary of Xponential Fitness (NYSE: XPOF) which owns eight boutique fitness and wellness brands: Club Pilates, Cycle Bar, BTF, Yoga Six, Pure Barre, Rumble, Lindora, and StretchLab.
StretchLab Surf City opened in June 2022 as the network’s 200th open studio. At StretchLab, we aim to improve lives through the power of stretch. We coach our clients to improved health, flexibility, and mobility and exceed their expectations by applying our individual and team knowledge to the issues they face. We accomplish this by actively listening and honest communication. Personal integrity, a commitment to excellence, and a dedication to our clients and colleagues set our studio apart from all others. The Lead Flexologist will live these ideals while providing our clients with an extraordinary stretch experience.
Salary : $18 - $25