What are the responsibilities and job description for the Membership Sales Specialist position at StretchLab - Wichita East?
StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand!
Position : Membership Sales Specialist
The primary purpose of the Sales Specialist is to drive membership growth by proactively generating leads, engaging with prospective members, and converting them into new memberships. This includes calling prospective members to book Intro Classes, effectively communicating the value of the studio’s offerings, and consistently achieving or exceeding sales targets. The Sales Specialist also supports member retention by building strong relationships with existing members and ensuring a positive studio experience.
A strong aptitude for sales and customer service is essential. The role requires comfort with outbound phone calls as a key component of booking intro sessions and converting leads into members. While fitness knowledge or background is a plus, it is not required. A High School Diploma is required.
Responsibilities :
- Assist the General Manager with the sales process of lead generation, follow up, and close
- Calling prospects to book and confirm intro classes
- Manage the front desk to greet and check-in clients and prospects when they enter the studio
- Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants
- Maintain an acceptable level of personal sales production
- Emphasize and enforce the objectives of the club as a fitness and wellness provider
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Ensure the studio is clean and tidy
- Other duties as assigned
- Excellent sales, communication, and customer service skills required
- Goal-oriented with an ability to achieve sales in memberships for one-on-one assisted stretch and retail
- Ability to learn and use the ClubReady software system
- Ability to stand or sit for up to 8 hours throughout the workday
- Must be fluent in English and have excellent communication skills via in person, phone and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Daily and / or occasional travel may be required
- Must be able to pass a background check
- Work evenings and weekends
- High School Diploma
- Competitive compensation based on experience
- Free or discounted memberships
- Commission paid on sales (10%)
- Huge opportunities for growth within the studios, including additional sales and management opportunities
Requirements :
Compensation & Perks :
Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, StretchLab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their clients receive a world-class stretching session.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Stretch Lab Corporate.
Salary : $14
