What are the responsibilities and job description for the Greeter - Quick Lube Center position at Strickland Brother's 10 Minute Oil Change?
Servant leadership. Customer Satisfaction. Professionalism. Speed of Service. Coachable. Positive. Growth Minded.
Do you fit the description above? Those words are all of the values and beliefs that encompass Strickland Brothers 10 Minute Oil Change. We are looking to expand our team by finding exceptional people that fall in line with our beliefs, standards, and culture. Our vision is to become a nationally recognized brand known for our speed, transparent service offerings and over the top customer service.
We have fun, work hard, innovate, create, encourage, strategize and we provide unapologetically honest feedback. If this living, breathing work environment seems like a fit for you, please read more about the skills desired for joining our team. Thank you for your interest and we look forward to the opportunity to meet you soon. Our mission is simple.
Our mission is to exceed the expectations of every customer by setting and meeting service standards that are innovative and centered around the highest level of service, every time.
Our Greeters need to be team players, detail-oriented, and strive for customer satisfaction with each customer. As a greeter, you will be responsible for greeting customers to our shop, determining what services they need, and initiate their service transaction into our point of sale (POS) system/
Qualifications:
- Valid driver's license is a must
- Customer service background required
- Ability to use a point of sale system is required
- Great attitude and friendliness is a must
Responsibilities and Duties:
- Greet each new customer with a bottle of water
- Determine what services the customer desires
- Initiate customer transaction into the POS system
- Communicating to the lube techs
- Ensuring each customer has an excellent experience
Specific Overview:
Your primary role as an employee of Strickland Brothers is to satisfy our customers. It is imperative that you understand how serious we take our customer satisfaction core value.
Essential Responsibilities:
Uphold the Strickland Brothers core values at all times. Learn and follow our service procedures on each service
Other Expectations:
- To be on time for work
- To wear a clean company uniform at all times
- Complete Strickland Brothers University with-in 30 days of being hired
Strickland Brothers 10 Minute Oil Change is an Equal Opportunity Employer. Employment opportunities at Strickland Brothers are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law. This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, lay-off, access to benefits and training, and all other conditions and privileges of employment.
Job Type: Part-time
Pay: From $11.00 per hour
Benefits:
- Flexible schedule
Shift:
- 10 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $11