What are the responsibilities and job description for the Retail Sales Associate position at Stride Rite of Lewisville, a family-owned business?
About us
Stride Rite of Lewisville, a family-owned business. Kids' shoes, toys and haircuts - all in one neat store!
We are looking for a Retail Sales Associate to provide excellent customer service for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about sizing and fit of our children's shoes selections and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g., foot measurement, footwear features, pricing)
- Answer customers’ questions about footwear, fit and brand/style comparison
- Conduct price and feature comparisons to facilitate purchasing
- Ensure displays and stockroom are fully and accurately stocked
- Manage returns of merchandise
- Coordinate with other Retail Sales Associates to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role helpful but training will be provided
- Understanding of the retail sales process
- Knowledge of inventory stocking procedures
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts helpful
- High school diploma preferred
Job Types: Full-time, Part-time
Pay: $12.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- work: 1 year (Preferred)
Work Location: In person
Salary : $12 - $16