Office Manager

Workplace Coordinator/ Office Manager

Location: Germantown, MD

Full time

Striden helps guide customers on the road ahead. We are passionate about the services we provide, and our customers’ success is our top priority. Our philosophy is simple: we strive to exceed expectations for our customers and our employees.

Summary

The Workplace Coordinator plays a crucial role in facilitating seamless operations and creating engaging experiences for both staff and guests at the Blue Halo. With a focus on meetings, events, workplace support, and administrative tasks, this position ensures the smooth functioning of day-to-day activities while contributing to a positive and inclusive office culture.

Responsibilities:

• Meetings and Events
• Assist in the scheduling, planning, and coordinating of virtual, in-person, offsite, and hybrid events and meetings. Track and manage event logistics such as catering, set up, etc.
• Provide ideas for culture and morale-building events for the entire office and assist in implementing the events.
• Responsible for ordering catering for events.
• Daily use of software platforms associated with maintaining meeting room requests, tracking meetings and events, managing user profiles, and weekly report distribution.
• Assist Facilities Manager in additional event planning activities as needed.

Workplace Operations & Support

• Respond to inquiries for support from employees working remotely and in the office.
• Stock supplies and maintain kitchen/pantry areas
• Conduct office tours for new employees and visiting staff providing orientation on office equipment and other office and building amenities.
• Assist the Facilities Manager in maintaining workspace assignments in space management software and regularly update the staff contact list.
• Conduct daily facilities inspections of the entire office space to identify issues and generate helpdesk tickets if required.
• Assist the Facilities team with other projects as needed
• Work closely with third-party vendors to ensure they adhere to their contractual obligations.

Administrative Support

• Assist Facilities Manager with administrative projects that pertain to managing and maintaining the office space.
• Other duties as assigned.
• Reception Services (Backup to Front Desk Associate for Breaks/PTO)
• Screen all calls and route accordingly.
• Attend to all visitors & announce their arrival.
• Assist with guest check-in & badging.
• Maintain security awareness.
• Maintain inventory relevant to the lobby area (umbrellas, parking validation, etc.)
• Ensure all lobby space is kept tidy

Onboarding

• Serve as assistant and backup for the Facilities Manager in orienting new staff.
• Safety & Security
• Maintain supplies, first aid/CPR, and emergency preparedness kits.
• Participate in training and drills as a floor warden.
• Additional Duties as Applicable

Required Qualifications:

• High School diploma or GED

Preferred Qualifications:

• Excellent customer service skills
• Proficient in Microsoft Office 365 (Excel, Word, Outlook)
• Able to effectively communicate with all levels of the organization
• Written and oral Communication skills

Physical Requirements

• Able to occasionally lift up to 50 lbs.

At Striden, we believe in celebrating diversity and providing a work environment where we are always treated with dignity and respect. An environment where teamwork and employee participation promote the representation of all groups and employee perspectives is important to us. We are committed to creating such an environment because it brings out the full potential in each of us, which in turn contributes directly to our success.