TITLE:                    AREA MANAGER                                                                                              DEPT:                    OPERATIONS

REPORTS TO:      REGIONAL DIRECTOR                                                                                     DATE:                   OCTOBER 2021

THIS DOCUMENT DOES NOT CREATE AN EXPRESSED OR IMPLIED CONTRACT OF EMPLOYMENT

JOB SUMMARY: Leads a designated multi-unit territory by implementing and managing business growth strategies in key areas to include talent management, customer service excellence, financial analysis and optimization, internal/external compliance measures and risk mitigation, and vendor, community and public relations.  This role may be assigned to an existing territory, newly acquired but established territory, or to a newly identified territory where significant analysis, planning and implementation is needed in all operational aspects to ensure successful development of the market share. 

ESSENTIAL DUTIES AND RESPOSNSIBILITIES include the following.  Other duties may be assigned:

·   Ensure continued growth of store-level management teams through effective workforce planning.

·   Advise, coach and motivate team members to achieve optimal performance.

·   Maximize profitability through sales enhancement, expense control, accurate reporting & documentation of all

     accounting & team member activities.

·   Maintain a continuous presence in the stores across all days and shifts to observe, coach and set expectations in

     accordance with our core values and core competencies.

·   Minimizes inventory & cash losses through proactive & innovative management.

·   Act as liaison between assigned stores & upper management including communicating & enforcing company

     policies & procedures.

·  Understand local market and competitive landscape sharing findings with Regional Directors. Respond to   

     changing market conditions and competitor actions to achieve financial targets as well as other business metrics.

      Implements merchandising programs & helps to develop market area strategy through attention & response to

     competitor fuel/non-fuel activity.

·   Lead implementation and change management of new initiatives to ensure stability; gain alignment from GM team and  share feedback on process with Regional Director.

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·   Ensures that stores are in compliance with all appropriate, local, state & federal regulations regarding hours of

     work, wages, age restrictions, & fair employment laws.

·   Analyzes financial Reports, financial statements, margins & expenditures to achieve profit objectives.

Living our Core Values is an essential part of each and every job

Culture – Driven By integrity and passion

Accountability – We will take ownership for ourselves, our team and our company

Loyalty – We are committed to growing our business while being strongly supportive of each other

Service – Earning loyalty by exceeding expectations

SUPERVISORY RESPONSIBILITIES: Responsible for store management & staff.   Carries out supervisory responsibilities in accordance with the organization policies & state, federal & local laws.  Responsibilities include interviewing, hiring & training employees; planning, assigning & directing work; appraising performance; reward & discipline of employees; addressing complaints & resolving problems.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  Four-year college or university degree preferred or a minimum of two years experience in a related field or equivalent combination of education & experience.

LANGUAGE SKILLS: Effectively present information to customers, associate & management.  Ability to read, analyze & interpret financial reports & legal documents.   Ability to respond to common inquiries or complaints from associates, customers, regulatory agencies or members of the business community.  Must be able to speak, read & write in the English language.

MATHEMATICAL SKILLS:  Ability to work with & apply mathematical concepts such as fractions, percentages, ratios, & proportions to practical situations.

REASONING ABILITY:  Ability to solve practical problems & deal with a variety of situations where only limited standardization exits.  Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

CERTIFICATES, LICENSES, REGULATIONS: Valid in-state Driver’s License with required auto insurance, acceptable motor vehicle report, and achieve and maintain the ServSafe Certification.

Area Manger (continued) Page 3

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions for this job.   Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.  While performing the duties of this job, the employee is regularly required to stand; walk, drive; use hands to finger, handle or feel objects; use tools or controls; reach with hands & arms; & talk & hear.  The employee is frequently required to sit; climb or balance; stoop, kneel, crouch, or crawl; & taste or smell.  The employee must regularly lift and/or move up to 50 pounds.   Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception & the ability to adjust focus.

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.   Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.  While performing the duties of this job, the employee occasionally works in outside weather conditions & is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, & extreme heat and/or cold.  The employee occasionally works near moving mechanical parts; in high, precarious places; & is occasionally exposed to toxic or caustic chemicals, & risk of electric shock.  The noise level in the work environment is usually moderate to loud.