What are the responsibilities and job description for the Community Health Worker position at Strive Health?
What You’ll Do
The role of the Community Health Worker (CHW) is to create connections between diverse, underserved, and vulnerable populations to health and social service systems. Building trust and promoting encouragement are two of this role’s key objectives. This role assists the patient in accessing community services for their specific needs. The Community Health Worker also supports medical providers and the management team by creating community outreach programs and activities. These outreach programs are designed to promote, maintain, and improve the health of the patients and their family they serve. This position reports to Clinical Leader.
The Day to Day
- Serves as a liaison between multiple service providers and assists with enrollment in services and community resources by delivering culturally competent care.
- Completes applications for resources, paperwork for provider visits, and additional administrative support activities.
- Follows up and tracks referrals and outcomes for pharmacy, durable medical equipment (DME), and home care.
- Assists with finding and scheduling transportation, advocates for members/patients, supports clinical staff, administers health screenings, and coordinates care (including identifying and accessing resources and overcoming barriers).
- Builds and maintains current resource inventories for service area across multiple states.
- Identifies situations calling for mandatory reporting and carry out mandatory reporting requirements by state requirements.
Minimum Qualifications
- 2 years combined of related education, experience, or certification.
- Community Health Worker Certification is required for positions located or serving in the following states: AR, AZ, CO, CT, FL, IN, KS, KY, MA, MD, MO, NC, NM, OH, OR, PA, RI, SC, SD, TX, UT, VA.
- Efficient and reliable transportation, including an active driver’s license, allowing for the ability to travel across an assigned region to meet patient needs. Locations may include offices, clinics, and patient homes.
- Provides in-person patient care which may include standing, sitting, walking, pushing, pulling, and lifting.
- Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.
Preferred Qualifications
- Certified CHW, CHES, certified nurse aid, or licensed medical assistant.
- Experience working in a multi-cultural setting.
- Experience working for a Managed Care or Medicaid plan.
- Experience with kidney patients.
- Experience with translation lines and services.
- Basic computer skills.
About You
- Good communication skills.
- Good organizational skills.
- Strong critical thinking and problem-solving skills.
- Extensive knowledge about community and available resources.
- Embodies Strive’s core values: Care, Excellence, Tenacity, Innovation, and Fun.
Hourly Range: $24.25 - $28.00
Salary : $24 - $28
